Atty provides an AI‑powered 24/7 legal answering service that answers missed client calls, captures key details, and automatically schedules consultations, allowing law firms to stay responsive without extra staff. The platform uses intent detection to categorize calls by urgency and practice area, and offers analytics on call volume and conversion rates to help firms optimize their intake and marketing.
Funding
Funding not disclosed
Founders
Product
Problem
Law firms often miss potential client calls outside office hours or lack staff to handle high call volumes, leading to lost leads and reduced revenue. Traditional intake processes require manual note‑taking and scheduling, which are time‑consuming and prone to errors.
Solution
Atty offers a 24/7 AI‑powered legal answering service that answers incoming calls, captures essential client information, and automatically schedules consultations. The system uses natural‑language processing to detect call intent, categorize inquiries by urgency and practice area, and gauge caller emotions in real time. Captured data and analytics are presented in a dashboard that tracks call volume, conversion rates, and client satisfaction, enabling firms to optimize marketing and intake workflows. If the AI cannot resolve a query, it seamlessly transfers the call to a live team member, ensuring no prospect is abandoned. The service integrates with popular legal CRMs and can be customized with firm‑specific scripts and routing rules.
Target Audience
Primary customers are small to mid‑size law firms and solo practitioners who need continuous client intake support without expanding staff, as well as larger firms seeking to improve after‑hours responsiveness and intake efficiency.
Features
- AI voice receptionist available 24/7 to answer calls and handle common intake questions in English and Spanish
- Natural‑language intent detection that automatically categorizes calls by urgency and practice area
- Real‑time emotion and satisfaction monitoring with analytics on call volume, peak times, and conversion metrics
- Automated scheduling of consultations based on captured client details and calendar availability
- Seamless handoff to live staff or detailed message capture when the AI encounters complex issues
- Integration with leading legal CRMs (e.g., Clio, Practice Fusion) and custom API for bespoke workflows
- SOC 2‑compliant security with end‑to‑end encryption to protect client data