At Their Side provides a secure communication platform for healthcare providers to share patient updates with guardians. This platform streamlines information exchange, ensuring timely and accurate health status notifications for families.
Funding
Funding not disclosed
Founders
Product
Problem
Healthcare providers face challenges in efficiently communicating patient updates to family members, especially with increasing demands on staff time. Families often experience frustration due to delayed or inconsistent information regarding the health and well-being of their loved ones in care facilities. The COVID-19 pandemic has further exacerbated these communication gaps, limiting in-person visits and increasing the need for timely remote updates.
Solution
At Their Side offers a HIPAA-compliant communication platform designed to streamline information sharing between healthcare providers and families. The platform enables healthcare staff to efficiently send real-time updates on patient health status, reducing the burden of individual phone calls and inquiries. By providing families with timely and accurate information, At Their Side promotes peace of mind and strengthens the connection between patients, their families, and care providers. The service aims to improve staff efficiency, enhance customer reviews, and ensure that families feel connected to their loved ones, even when they cannot be physically present.
Target Audience
The primary target audience includes healthcare providers in long-term care facilities, hospitals, and other healthcare settings, as well as families of patients in these facilities.
Features
- Real-time patient health status updates for families
- HIPAA-compliant data security to protect patient information
- Customizable patient data fields to tailor updates to specific needs
- 24/7 availability, providing continuous access to information
- Designed to integrate into existing healthcare workflows with minimal disruption to staff