The startup operates a claims intelligence platform that automates claims processing by collecting structured data through a user-friendly claimant-facing web application and integrating it with adjuster-facing systems. This technology enhances operational efficiency and improves customer satisfaction by streamlining the claims management workflow.
Funding
$3.2M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Property and casualty (P&C) insurance carriers often struggle with inefficient claims processing due to reliance on unstructured data gathered through traditional methods. This leads to delays, increased operational costs, inconsistent decision-making, and a suboptimal customer experience.
Solution
Assured offers a claims intelligence platform that streamlines the claims lifecycle by digitally ingesting, servicing, and processing claims data. The platform uses a data-first approach, gathering structured, standardized, and machine-readable data from the onset of a claim through a user-friendly web application and call center interface. By augmenting this data with over 50 external sources and applying AI and deep learning models, Assured enables insurers to make better-informed decisions, improve customer satisfaction, reduce cycle times, and enhance loss ratios. The platform's modular solutions can be deployed integration-free or integrated with core systems via low-lift APIs.
Target Audience
Assured primarily targets property and casualty (P&C) insurance carriers seeking to modernize their claims processing, improve efficiency, reduce fraud, and enhance customer experience.
Features
- FNOL (First Notice of Loss) web application and call center "Sidekick" to capture structured data at the source
- Dynamic question flows that adapt to each claim based on user input and external data sources
- 3D damage assessment tool for intuitive specification of vehicle damage
- AI-powered assistant for adjusters that automates routine tasks and gathers information
- Fraud detection tools that identify suspicious behavior and inconsistencies across the claims lifecycle
- CAT (Catastrophe) management solutions for proactive policyholder communication and rapid claim ingestion
- Integration with over 50 external data sources for augmented data and improved decision-making
- One-click, no-code APIs for seamless integration with core insurance systems
- Omnichannel messaging for communication with all involved parties
- Real-time insights and action items for adjusters through Assured ClaimView