Assisto AI
Assisto AI provides a conversational AI and voice bot platform that automates customer interactions and streamlines operations across healthcare, retail, logistics, and other industries. The platform combines a proprietary multilingual LLM with parallel tool execution, enabling agents to resolve requests while maintaining conversation context. It also offers document intelligence with OCR and retrieval-augmented generation for grounded answers across complex document collections.
- AI Agents
- Artificial Intelligence
- Enterprise Software
- Healthcare Technology
- Software Only
- Logistics & Supply Chain
- Data & Analytics
Funding
Founders
Founder details are not available yet.
Product
Problem
Customer support and operational workflows across industries like healthcare, retail, and supply chain are often inefficient, leading to high call center costs, slow decision-making, and fragmented communication among stakeholders. Manual processes hinder productivity and fail to deliver personalized, real-time assistance to customers and workers.
Solution
Assisto AI delivers a conversational AI and voice bot platform that automates customer interactions, streamlines supply chain communication, and provides actionable analytics. The solution enables hands-free, voice-driven navigation for health-related inquiries, real-time updates among supply chain stakeholders, and intuitive issue resolution in retail and insurance. It uncovers insights from interactions to optimize care plans, monitor customer behavior, and predict demand, helping organizations make faster decisions and reduce operational costs. The platform connects conversational AI to business tools, allowing parallel conversation and tool execution, with speech capabilities that support multilingual interactions and edge deployment.
Target Audience
Primary customers are healthcare providers, manufacturers, retailers, insurers, telecom, energy, transport, logistics, and food & beverage companies seeking to automate support and streamline operations.
Features
- Proprietary multilingual LLM that maintains context across turns and languages while executing tools in parallel
- Conversational AI agent configurable with natural-language instructions, tone, FAQs, and response rules rather than rigid decision trees
- Voicebot with ASR, AST, and TTS components supporting 40+ languages, connectable to the same conversational engine for spoken tool execution
- Document intelligence combining OCR (including handwriting) with retrieval-augmented generation for grounded answers across tables, illustrations, and multi-source collections
- Multi-hop reasoning that connects evidence across documents and can incorporate web research for external context
- Analytics and prediction engine for demand forecasting, inventory optimization, and real-time customer monitoring
- Edge deployment support for ASR, AST, and TTS on Qualcomm Hexagon and Apple silicon devices
- CRM and API integrations with authentication and input/output definitions for each connected system