Askpear is a cloud‑based automation platform that links loyalty, reservation and POS systems to LINE Official Account and WhatsApp. It syncs customer data in real time and uses rule‑based workflows to send personalized, behavior‑triggered messages, helping retail, hospitality and service brands improve engagement and conversion.
Funding
Funding not disclosed
Founders
Product
Problem
Businesses using LINE Official Account (OA) and WhatsApp for marketing often send generic broadcasts that miss the right audience, leading to low engagement and wasted spend. Integrating customer data from loyalty, booking, and POS systems is typically manual and fragmented, making timely, personalized communication difficult.
Solution
Askpear provides an automation platform that connects existing loyalty, reservation, and point‑of‑sale systems to LINE OA and WhatsApp channels. By synchronizing customer data in real time, the platform triggers personalized messages automatically based on each customer’s actions and preferences. Marketers can define rules that send the right content at the optimal moment, reducing irrelevant outreach and improving conversion rates. The solution operates as a cloud‑based service, handling data mapping, message scheduling, and delivery without requiring custom code.
Target Audience
Primary customers are retail chains, hospitality venues, and service businesses that use LINE OA or WhatsApp to communicate with their customers and need automated, data‑driven messaging at scale.
Features
- Bi‑directional integrations with common loyalty, booking, and POS platforms for seamless data flow
- Rule‑based automation engine that selects recipients and content based on real‑time customer behavior
- Support for LINE Official Account and WhatsApp messaging with native template compliance
- Audience segmentation tools to target messages to specific customer groups
- Analytics dashboard showing delivery performance, engagement metrics, and conversion impact