Joey provides on-demand pediatric healthcare advice, prescriptions, and treatment plans directly through WhatsApp messaging. NHS-trained clinicians offer rapid responses and continuity of care for non-urgent childhood health concerns. The service supports families with ongoing follow-up until recovery is achieved.
Funding
Funding not disclosed
Founders
Product
Problem
Parents of young children often struggle to access timely and reliable health advice for non-urgent concerns, leading to unnecessary stress and potentially inappropriate self-treatment. Traditional healthcare pathways may involve long wait times for appointments or reliance on general online searches, which can be unreliable or anxiety-inducing.
Solution
Joey offers a chat-based platform that connects parents of children aged 0-6 directly with child health specialists via WhatsApp, providing immediate access to expert advice. Parents can message specialists with any non-urgent health or wellness question and receive personalized support without needing an appointment. The platform aims to provide reassurance and guidance, helping parents determine the best course of action for their child's health concerns and avoid unnecessary trips to the GP. Joey simplifies the process of seeking child health advice, fitting around the busy schedules of parents and offering a convenient way to address their concerns.
Target Audience
The primary target audience is busy parents of children aged 0-6 who seek timely, reliable, and personalized advice for non-urgent child health concerns.
Features
- Direct communication with child health specialists via WhatsApp
- Personalized advice and support for non-urgent health concerns
- Access to expert guidance without appointments or long wait times
- Secure data storage in the EU with end-to-end encryption
- Ability to ask unlimited questions and follow up after consultations
- Support for multiple children under one account