Ask Transparency provides a certification service that audits and validates the authenticity of online reviews for businesses and their competitors using AI-driven fraud detection. The platform flags suspicious reviews, handles takedown of verified fakes, and issues a TrueReview badge and compliance reports to help companies restore consumer trust and meet regulatory requirements.
Funding
Funding not disclosed
Founders
Product
Problem
Consumers increasingly distrust online reviews because a significant portion are fabricated, leading to reduced confidence in purchasing decisions. Businesses suffer revenue losses and reputational damage when fake reviews—both positive and negative—skew their online ratings. Additionally, companies risk non‑compliance with regulations such as the FTC’s fake‑review rule and the DMCC Act.
Solution
Ask Transparency offers a certification service that audits and validates the authenticity of online reviews for a business and its competitors. Using proprietary detection algorithms, the platform monitors review streams, scores each submission for credibility, and flags suspicious entries. Certified businesses receive a TrueReview badge that can be displayed on websites and marketing materials to signal verified authenticity to consumers. The service also handles the takedown of fraudulent reviews on behalf of the client, streamlining compliance with regulatory inquiries. Certification can be obtained within 24 hours of subscription activation, providing rapid assurance of review integrity.
Target Audience
Primary customers are small and medium‑size enterprises that rely on online reviews for sales, as well as larger organizations and government agencies seeking to ensure review integrity and regulatory compliance.
Features
- Automated monitoring of review platforms with AI‑driven fraud detection scoring
- Real‑time flagging of suspicious reviews on both the client’s and competitors’ listings
- End‑to‑end takedown workflow that removes verified fake reviews on the client’s behalf
- TrueReview certification badge and certificate for display on websites and communications
- Compliance reporting tools aligned with FTC 16 CFR Part 465 and DMCC Act 2024 requirements
- Dashboard that visualizes review authenticity metrics and historical trends