Brizo offers an AI‑native charter booking platform that automates the entire reservation workflow, letting customers book boats via a conversational assistant that handles availability, pricing, and payment 24/7. Operators receive an AI assistant for drafting communications, resolving scheduling conflicts, and accessing open APIs, webhooks, and calendar sync to retain full data control and optimize revenue.
Funding
Funding not disclosed
Founders
Product
Problem
Charter boat operators often rely on legacy booking platforms that charge high commissions, lock customer data, and require manual handling of inquiries, pricing, and scheduling, leading to lost revenue and inefficient operations.
Solution
Brizo provides an AI-native charter booking platform that automates the entire reservation workflow. Customers interact with a conversational AI assistant that searches listings, checks real‑time availability, calculates pricing with add‑ons, and processes payments 24/7 without human intervention. An operator‑focused AI assistant helps staff draft messages, resolve scheduling conflicts, and surface booking trends, while the system enforces business rules to prevent overbooking or unauthorized discounts. All booking data, customer information, and analytics are accessible via open APIs, webhooks, and direct calendar sync, giving operators full control and ownership of their data. The platform is embedded directly into the operator’s website, enabling seamless on‑site bookings and eliminating the need for third‑party marketplaces.
Target Audience
Brizo is designed for independent charter boat owners, small to mid‑size charter companies, and fleet operators who need a low‑cost, data‑rich booking solution and want to retain full control over their customer relationships.
Features
- Conversational booking AI that handles inquiries, availability checks, pricing, and payment processing around the clock
- Operator AI assistant that drafts communications, flags conflicts, and provides pricing and schedule optimization suggestions
- Smart escalation workflow that routes complex or VIP requests to staff with full context while maintaining a seamless customer experience
- Context‑aware safeguards that enforce pricing floors, availability limits, and audit all AI actions
- Open REST API with scoped keys, webhooks, and two‑way calendar sync for Google Calendar and Outlook
- Built‑in waiver creation, e‑signature collection, and automated reminder system at no extra cost
- Embedded booking widget for direct integration into the operator’s website, preserving brand and domain
- Deep business intelligence dashboards covering revenue, fleet utilization, conversion rates, and AI‑driven insights