Arkade offers a developer‑first platform for building production‑grade voice AI, featuring a proprietary LLM fine‑tuned for speech interactions, sub‑250 ms latency, and 99.95% availability. Its visual drag‑and‑drop workflow designer and 500+ pre‑built integrations let enterprises quickly create complex, API‑driven voice assistants that handle interruptions, maintain long context, and deliver natural spoken responses across global phone networks.
Funding
Funding not disclosed
Founders
Product
Problem
Building production‑grade voice AI requires stitching together speech recognition, language models, text‑to‑speech, telephony, and analytics from multiple vendors, which creates high integration complexity, latency, and reliability issues for enterprises.
Solution
Arkade provides a unified, developer‑first platform that delivers end‑to‑end voice AI infrastructure. A purpose‑built voice LLM, fine‑tuned on millions of real sales and service calls, handles interruptions, maintains long context windows, and generates natural spoken responses. The visual workflow designer lets users create complex conversational flows with drag‑and‑drop, while custom tool integration enables real‑time API calls for inventory checks, scheduling, or payments. Direct carrier interconnect and global phone‑number management supply carrier‑grade telephony with sub‑250 ms end‑to‑end latency and 99.95 % availability. Pre‑built and custom integrations (500+ connectors) allow seamless connection to CRM, payment, and support systems, turning voice AI deployments from months of engineering into days.
Target Audience
Primary customers are enterprise contact‑center operators, fintech, e‑commerce, and SaaS companies that need scalable, high‑quality voice assistants and AI‑driven phone agents, as well as developers building voice‑first applications.
Features
- Proprietary Arkade LLM optimized for speech, supporting <100 ms interruption recovery, 100+ turn context, and 2.4 B parameters
- Visual drag‑and‑drop workflow builder with branching logic, templates, and real‑time preview
- Custom tool integration via any REST API and 500+ pre‑built connectors (Salesforce, HubSpot, Stripe, Zendesk, etc.)
- Direct carrier‑level interconnect with wholesale pricing, 15+ carrier peers, sub‑100 ms added latency, and 99.95 % SLA
- Global phone‑number inventory (50+ countries) with instant provisioning, porting, and SIP/PBX extension support
- End‑to‑end speech‑to‑speech processing preserving prosody, plus ultra‑realistic text‑to‑speech with brand‑customizable voices
- Real‑time analytics extracting 200+ data points per call (sentiment, intent, conversion likelihood, performance metrics)
- Automated testing framework and CI/CD integration for continuous validation and capacity planning