Crownos, now Uhrreparatur.ch, offers a specialized brokerage service for luxury and premium watch repair, utilizing a network of certified watchmakers to ensure high-quality craftsmanship. The platform addresses the challenge of finding reliable repair services for high-value timepieces, providing customers with a seamless and trustworthy solution.
Funding
Funding not disclosed
Founders
Product
Problem
Finding reliable and specialized repair services for luxury and premium watches can be challenging, often requiring extensive research to locate qualified watchmakers. The process of sending a valuable timepiece for repair can be inconvenient and raise concerns about security and insurance during transit.
Solution
Uhrreparatur.ch provides a brokerage service connecting owners of luxury and premium watches with a network of certified Swiss watchmakers for repairs, revisions, and restorations. The platform offers a streamlined, secure, and transparent process, managing the entire repair journey from initial assessment to insured return shipping. Customers can easily request a free quote by submitting photos of their watch online, receive a detailed cost estimate after a thorough analysis by watchmakers, and track the repair status through their customer account. Uhrreparatur.ch ensures quality craftsmanship by partnering with experienced watchmakers specializing in various brands and complications, offering expertise ranging from antique techniques to manufacturer-certified repairs.
Target Audience
The primary target audience includes owners of luxury and premium watches in Switzerland and Liechtenstein seeking reliable, convenient, and secure repair and revision services.
Features
- Online platform for requesting watch repairs and revisions with photo-based initial assessment
- Access to a network of certified Swiss watchmakers specializing in various brands and complications
- Secure shipping box with prepaid shipping label for sending watches
- Insured transportation of watches up to CHF 25,000, with options for higher value insurance
- Transparent cost estimates provided after detailed analysis by watchmakers
- Online customer account for tracking repair status and managing the process
- Service guarantee of at least 12 months on all repairs, with up to 36 months for some models