Apex Industrial Technologies LLC provides automated order pickup solutions through smart lockers powered by ApexIQ software, enabling fast, contactless retrieval in under 10 seconds. This technology enhances operational efficiency by reducing congestion, minimizing order mix-ups, and optimizing labor through real-time data insights.
Funding
Funding not disclosed
Founders
Product
Problem
Customers and delivery drivers often face long wait times and congestion when picking up orders, leading to frustration and inefficiency. Order mix-ups and security concerns can also negatively impact the customer experience and increase operational costs.
Solution
Apex Industrial Technologies provides automated order pickup solutions using smart lockers and ApexIQ software to streamline the retrieval process. These lockers enable fast, contactless pickup in under 10 seconds, reducing congestion and wait times. The technology enhances operational efficiency by minimizing order mix-ups and optimizing labor through real-time data insights. ApexIQ software provides a comprehensive view of order handoffs, allowing businesses to optimize workflows, increase throughput, and improve customer satisfaction. The modular OrderHQ Array solution offers a scalable system that fits various spaces and order types, while the NextUp locker series provides secure indoor and outdoor pickup options.
Target Audience
The primary target audience includes restaurants, foodservice providers, college and university dining services, B2B e-commerce businesses, and retailers looking to improve order pickup efficiency and customer experience.
Features
- Contactless order pickup in 10 seconds or less
- ApexIQ software for real-time data and insights into order handoffs
- Modular OrderHQ Array system for flexible and scalable deployments
- NextUp locker series for secure indoor and outdoor pickup, including oversized items
- Integration with e-commerce and mobile ordering platforms
- Real-time notifications to customers upon order placement in locker
- Employee order loading guide to optimize efficiency
- Customizable locker configurations for various spaces and order volumes
- Ambient lockers to optimize order pickup and reduce dwell times