Aora provides a mobile platform that allows users to schedule home and office services with certified professionals, ensuring real-time tracking and management of the service process. The solution addresses the challenges of finding reliable technicians and managing service appointments, offering transparent pricing and guaranteed workmanship.
Funding
Funding not disclosed
Founders
Product
Problem
Finding reliable and certified technicians for home and office services can be challenging, often leading to inconsistent service quality and difficulties in managing appointments efficiently. Traditional methods lack transparency in pricing and real-time tracking of the service process, causing uncertainty and potential dissatisfaction for customers.
Solution
Aora provides a mobile and web platform that connects users with certified professionals for a variety of home and office services, streamlining the scheduling and management of service appointments. The platform offers transparent pricing, allowing users to know the exact cost of the service upfront, and facilitates secure payments through various methods. Aora ensures service quality by assigning the best available professional, tracking their progress in real-time, and providing a channel for customers to review and rate the service provided. By managing the entire service cycle, including the procurement of necessary parts and supplies, Aora aims to deliver a hassle-free experience with guaranteed workmanship.
Target Audience
Aora primarily targets homeowners, office managers, and businesses seeking reliable and certified professionals for on-demand home and office services.
Features
- Mobile and web platform for scheduling home and office services
- Real-time tracking of service professional's location and progress
- Transparent pricing with multiple payment options (card, online transfer, cash)
- Certified and background-checked service professionals
- Digital service request and scheduling
- Post-service reviews and ratings for quality assurance
- Management of parts and supplies procurement
- 24/7 customer service support