Angel CX
Angel CX provides an omnichannel AI customer experience platform with human-like voice and chat agents that engage customers across web, mobile, phone, and social channels. The Angel X website agent embeds in minutes and is trained on company documentation, while the AI Contact Center handles intelligent call routing with seamless human handover. The platform reports 80% query resolution and a 99.9% uptime SLA.
- AI Agents
- Artificial Intelligence
- Enterprise Software
- Software Only
Funding
Founders
Founder details are not available yet.
Product
Problem
Businesses struggle to convert website visitors who leave with unanswered questions, while legacy chatbots feel cold and robotic. Contact centers face high call volumes, long wait times, and escalating support costs that reduce customer satisfaction.
Solution
Angel CX delivers an omnichannel AI platform with human-like voice and chat agents that engage customers across web, mobile, phone, and social channels. The Angel X website agent provides instant, empathetic responses trained on company documentation and catalogs, while the AI Contact Center handles intelligent call routing with seamless human handover for complex issues. The platform offers AI Digital Mind technology for personalized digital twins and voice twin capabilities, all backed by enterprise-grade security and compliance standards.
Target Audience
Primary customers are businesses across telecom, eCommerce, retail, BFSI, healthcare, EdTech, and real estate sectors that need to improve customer engagement and reduce support costs.
Features
- Angel X website AI agent that embeds in minutes with a simple script for WordPress, Wix, Shopify, or any platform
- AI Contact Center with intelligent call routing, automated troubleshooting, and seamless human handover via phone hooks
- AI Digital Mind featuring personal memory AI and voice twin technology for personalized digital intelligence
- Trained on support docs, manuals, and catalogs to learn the business and provide accurate answers
- Multilingual support across customer-preferred languages
- Advanced analytics for intent, sentiment, and opportunity tracking with actionable insights
- Seamless integrations with CRM systems, help desk tools, and business applications
- SOC 2 certified, ISO 27001 compliant, and GDPR compliant with 99.9% uptime SLA