Andromeda Operations provides an AI agent platform for road freight companies that automates repetitive traffic operator tasks such as commercial monitoring, planning, and freight forwarding. The platform integrates with existing email, marketplaces, and TMS systems, enabling operators to negotiate with up to 120 carriers simultaneously while maintaining human oversight for critical decisions. It claims to increase closed loads by 4x and reduce operator ramp-up time from 6 months to 14 days.
Funding
Funding not disclosed
Founders
Product
Problem
Road freight companies rely on manual, repetitive work for traffic operators, which reduces productivity and slows growth. Incidents are often discovered late, and scaling operations requires hiring new staff that takes months to become productive, creating significant operational bottlenecks.
Solution
Andromeda Operations provides an AI-native platform for road freight companies that automates the repetitive tasks of traffic operators, including commercial, monitoring, and planning functions. The platform uses specialized AI agents that understand context, make decisions, and execute actions across email, phone, SMS, WhatsApp, and documents, while keeping a human-in-the-loop for all critical decisions. It integrates with existing systems like Gmail, Outlook, TMS, ERP, and major freight marketplaces (Wtransnet, TIMOCOM, Alpega, Transporeon) without requiring migrations. Andromeda maintains an operational memory of historical prices, carriers, routes, and conversations, allowing it to negotiate with up to 120 carriers in parallel and propose optimal assignments.
Target Audience
Primary customers are road freight companies and freight forwarders in Europe, including traffic operators, fleet owners, and managers who need to scale operations without proportionally increasing headcount.
Features
- AI agents for freight forwarding, 24/7 monitoring, fleet planning, and operational support, each trained for specific tasks
- Proprietary logistics-specific AI models for location extraction (docks, terminals), document processing (CMR, B/L, AWB), and lane pricing
- Omnichannel deployment with the same agent logic across email, calls, SMS, WhatsApp, and documents
- Real-time publication, reading, and negotiation across major European freight marketplaces
- Human-in-the-loop design where critical actions require human validation before execution
- Fraud prevention through carrier verification against marketplaces, public records, and client history
- EU-hosted infrastructure with GDPR compliance and strict client data isolation