Amenity Forge offers an AI‑powered Business Operating System that consolidates CRM, ERP, and service management into a single, connected platform. The system lets businesses book, manage, automate, and scale operations while providing AI‑driven insights such as demand forecasts and revenue trends, and includes features like smart scheduling and resource planning (FlowOps). This unified approach reduces the need for multiple stitched‑together tools and streamlines growth workflows.
Funding
Funding not disclosed
Founders
Product
Problem
Businesses often rely on separate CRM, ERP, and service management tools that require manual integration, leading to fragmented data, duplicated effort, and limited visibility into operations and growth metrics.
Solution
Amenity Forge delivers an AI‑powered Business Operating System that unifies scheduling, customer relationship management, payments, and enterprise resource planning into a single modular platform called AFS. The ANXA intelligence layer provides real‑time insights such as demand forecasts and revenue trends, enabling operators to make data‑driven decisions. Smart scheduling and resource planning (FlowOps) automate staff allocation and service delivery, reducing manual coordination. The platform supports end‑to‑end automation of workflows, allowing businesses to scale operations without adding complexity. Built‑in security, role‑based access control, and roadmap‑ready SSO/SCIM ensure compliance and governance as organizations grow.
Target Audience
Primary customers are mid‑size to enterprise organizations that require coordinated operations across sales, service delivery, and finance, such as retail chains, hospitality groups, and field service providers.
Features
- Unified CRM, ERP, and service management modules within one platform, eliminating the need for separate systems
- ANXA AI layer delivering demand forecasts, revenue trend analysis, and actionable operational insights
- FlowOps smart scheduling and resource planning engine that automates staff allocation and service routing
- Modular architecture allowing incremental addition of functionalities and custom automation workflows
- Integrated payment processing and booking management with real‑time analytics dashboards
- Enterprise‑grade security features including role‑based access control, data residency options, and upcoming SSO/SCIM support