About Altur

Altur provides AI-powered chatbot automation for customer service, collections, and marketing, enabling businesses to manage customer interactions across calls and WhatsApp. The platform enhances engagement by automating responses and facilitating real-time collaboration between human agents and AI assistants, resulting in a 40x increase in conversations and a 10x return on investment.

```xml <problem> Many businesses struggle to efficiently manage customer interactions across multiple channels like phone calls and messaging apps, leading to missed opportunities and inconsistent service. Manually handling a high volume of inquiries can overwhelm human agents, resulting in delayed responses and reduced customer satisfaction. </problem> <solution> Altur provides an AI-powered platform that automates customer service, collections, and marketing interactions across voice and text channels. The platform uses AI assistants to handle initial inquiries, qualify leads, and resolve common issues, freeing up human agents to focus on more complex tasks. Altur's multi-agent inbox enables real-time collaboration between human agents and AI assistants, ensuring seamless handoffs and consistent messaging. Businesses can also leverage Altur to create and deploy targeted outreach campaigns via calls and WhatsApp, automatically engaging with customers and driving conversions. </solution> <features> - AI-powered assistants that can be trained to handle specific tasks and respond like human agents - Multi-agent inbox for real-time collaboration between human agents and AI assistants across channels - Automated lead qualification and routing to the appropriate agent or department - Campaign management tools for creating and deploying targeted outreach campaigns via calls and WhatsApp - Intelligent tagging of conversations for automated categorization and analysis - Personalized scheduling of campaigns and follow-up interactions - Detailed campaign statistics, including open rates, response rates, and rejection rates </features> <target_audience> Altur primarily targets businesses that need to manage a high volume of customer interactions across multiple channels, including customer service, collections, and marketing teams. </target_audience> <revenue_model> Altur offers tiered pricing plans based on usage and features, with options for monthly or annual subscriptions. </revenue_model> ```

What does Altur do?

Where is Altur located?

Altur is based in Monterrey, Mexico.

When was Altur founded?

Altur was founded in 2022.

How much funding has Altur raised?

Altur has raised 100000.

Location

Monterrey, Mexico

Founded

2022

Funding

100000

Employees

5 employees

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Altur

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Executive Summary

altur.io 50+

Crunchbase

Founded 2022 – Monterrey, Mexico

Funding

Estimated Funding

$100K+

Team (5+)

No team information available.

Company Description

Problem

Many businesses struggle to efficiently manage customer interactions across multiple channels like phone calls and messaging apps, leading to missed opportunities and inconsistent service. Manually handling a high volume of inquiries can overwhelm human agents, resulting in delayed responses and reduced customer satisfaction.

Solution

Altur provides an AI-powered platform that automates customer service, collections, and marketing interactions across voice and text channels. The platform uses AI assistants to handle initial inquiries, qualify leads, and resolve common issues, freeing up human agents to focus on more complex tasks. Altur's multi-agent inbox enables real-time collaboration between human agents and AI assistants, ensuring seamless handoffs and consistent messaging. Businesses can also leverage Altur to create and deploy targeted outreach campaigns via calls and WhatsApp, automatically engaging with customers and driving conversions.

Features

AI-powered assistants that can be trained to handle specific tasks and respond like human agents

Multi-agent inbox for real-time collaboration between human agents and AI assistants across channels

Automated lead qualification and routing to the appropriate agent or department

Campaign management tools for creating and deploying targeted outreach campaigns via calls and WhatsApp

Intelligent tagging of conversations for automated categorization and analysis

Personalized scheduling of campaigns and follow-up interactions

Detailed campaign statistics, including open rates, response rates, and rejection rates

Target Audience

Altur primarily targets businesses that need to manage a high volume of customer interactions across multiple channels, including customer service, collections, and marketing teams.

Revenue Model

Altur offers tiered pricing plans based on usage and features, with options for monthly or annual subscriptions.