Alodoc
Alodoc is a membership-based family medicine clinic in Ottawa that provides same-day access to physicians through a mobile app, eliminating queues and walk-in clinic barriers. Members pay $49.99 bi-weekly for the digital platform and non-insured services, while all OHIP-covered medical care is billed to the public system. The clinic offers on-site x-rays, ultrasound, bloodwork, and pharmacy, with extended hours until 8 pm on weekdays.
- Healthcare Technology
- Digital Health
- Software Only
Funding
Founders
Founder details are not available yet.
Product
Problem
Nearly 1 in 5 Ontarians lack a family doctor, and traditional walk-in clinics in Ottawa close by 5-6 pm, leaving the emergency room as the only after-hours option. Patients face long waits, see a different doctor each visit, and often encounter "one problem per visit" restrictions that prevent comprehensive care.
Solution
Alodoc provides a membership-based family medicine clinic with guaranteed same-day access to a dedicated care team through a mobile app. Members triage symptoms in the app and receive immediate contact with their medical team, who provide guidance, prescriptions, or book same-day in-person visits as needed. The clinic offers comprehensive primary care including urgent care, chronic disease management, mental health support, preventative medicine, and weight loss management. All medical services are covered by OHIP, while the membership fee covers the digital platform, care coordination, and non-insured services like doctor's notes.
Target Audience
Primary customers are families and busy professionals in the Ottawa region who lack a family doctor or are frustrated with walk-in clinic waits and inconsistent care quality.
Features
- Mobile app for symptom triage, direct messaging with the care team, and same-day appointment booking
- Same dedicated physicians every visit who know the patient's medical history
- On-site x-rays, ultrasound, bloodwork, and pharmacy fulfillment at the Kanata health centre
- Extended hours: weekdays until 8 pm and weekends until 3 pm, filling the gap after walk-in clinics close
- Comprehensive primary care addressing all concerns in one appointment, with follow-up until issues are resolved