Aligned
Aligned is a UK-based therapist-matching service that replaces directory browsing with a personalized, human-reviewed matching process. Clients complete a short AI-assisted conversation about their needs, and Aligned recommends a single vetted therapist within 24 hours, with free unlimited rematching if the first match isn't right. The service is free for clients, who pay therapists directly, and covers in-person sessions in Oxfordshire and Bristol plus online therapy across the UK.
- Healthcare Technology
- Digital Health
- Software Only
- Artificial Intelligence
- Wellness & Fitness Technology
Funding
Founders
Founder details are not available yet.
Product
Problem
Traditional therapy directories overwhelm clients with hundreds of similar profiles, forcing them to choose based on photos and brief bios, while online platforms often charge therapists high commissions, leading to higher prices and less income for therapists. NHS waiting lists are long, and when clients do get seen, they rarely have a choice in who they see, despite research showing that the therapeutic relationship is the strongest predictor of positive outcomes.
Solution
Aligned provides a personalized therapist-matching service that replaces the need to browse directories. Clients complete a short matching conversation, and Aligned recommends a single, vetted therapist based on a detailed understanding of their needs, including therapeutic style, personality fit, experience with the specific issue, and practical constraints. Every therapist in the network is manually verified for accreditation, qualifications, insurance, supervision, and ethical compliance. The service is free for clients, with unlimited free rematching if the first match isn't right, and covers both in-person sessions in Oxfordshire and Bristol and online therapy across the UK. Matches are typically delivered within 24 hours of completing the conversation.
Target Audience
Primary customers are individuals, couples, and families in the UK seeking therapy, who are overwhelmed by directory options or frustrated with long NHS waiting lists and want a carefully matched, vetted therapist.
Features
- Personalized matching conversation that assesses therapeutic style, personality fit, and practical constraints, not just availability and location
- AI-assisted intake tools that help structure client responses and produce match summaries, with human review by trained team members
- Manual vetting of all therapists, including verification of UK professional body registration (BACP, UKCP, BABCP, or equivalent), qualifications, indemnity insurance, supervision, and ethical code adherence
- Free unlimited rematching for clients if the initial therapist isn't a good fit
- Support for a wide range of issues including ADHD, anxiety, couples therapy, depression, eating disorders, family counselling, life transitions, OCD, relationships, self-esteem, stress, and trauma
- Covers multiple therapy styles, including family therapy approaches like structural, strategic, Milan systemic, narrative, and solution-focused brief therapy
- Anonymised outreach to therapists to check availability and fit before sharing client identifying details
- Transparent pricing with therapist session rates shown upfront, and clients pay therapists directly