The startup offers an online reservations platform that automates administrative tasks such as booking management, reporting, and customer reviews for restaurants. By streamlining these processes, the platform enables restaurant operators to minimize paperwork and focus on enhancing customer experiences, ultimately driving economic success.
Funding
$7.7M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
GIFounders
Product
Problem
Restaurants and hotels often struggle with inefficient administrative processes, leading to increased paperwork and less focus on customer experience. Managing reservations, marketing, operations, and business analytics separately can be time-consuming and hinder overall efficiency.
Solution
Aleno provides an AI-powered digital assistant designed to streamline operations and enhance profitability for restaurants and hotels. The platform automates tasks such as booking management, AI-driven table allocation, and customer relationship management (CRM) with 360º guest profiles. By integrating marketing, operations, and business functions, Aleno enables businesses to optimize marketing campaigns, automate internal processes, and make data-driven decisions. The system integrates with existing systems like POS and PMS, ensuring seamless data transfer and improved communication across different departments.
Target Audience
Aleno is designed for hotels, restaurant groups, and ambitious restaurants looking to streamline operations, enhance customer experiences, and increase profitability.
Features
- AI-powered table allocation to optimize seating arrangements and capacity utilization
- 360º guest profiles/CRM to personalize service and enhance customer experience
- Channel manager to promote offers across multiple platforms
- White-label online reservation module for brand consistency
- Event marketing tools to promote events and culinary highlights
- Integration with POS, PMS, Mailchimp, and other systems via marketplace
- Revenue management tools to avoid no-shows and increase profits
- Analytics and custom reports for data-driven decision-making