The startup provides a digital platform that facilitates online patient registration and streamlines billing processes, enhancing the efficiency of hospital admissions and discharges. By coordinating remote discharge logistics, the service minimizes administrative burdens, allowing patients and families to concentrate on recovery.
Funding
$780K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Hospital discharge processes often involve lengthy administrative delays related to billing, insurance processing, and payment, causing patient frustration and inefficient bed utilization. Patients may face wait times of 6-8 hours for discharge, and hospitals struggle with slow bed turnover rates and increased administrative burdens.
Solution
Aldun partners with hospitals to expedite the discharge process for insured patients, reducing discharge turnaround time to as little as 10 minutes. The platform streamlines insurance processing, facilitates remote discharge logistics, and enables patients to settle bills from home. Aldun provides a "cashless-like" experience, eliminating the need for upfront deposits and offering flexible subvention options. A dedicated on-ground team handles patient queries pre- and post-discharge, while the mobile app offers live tracking and customer support. This allows hospitals to optimize admission and insurance team output, improve patient satisfaction scores (CSAT), and reduce reconciliation efforts for the finance team.
Target Audience
Aldun targets hospitals seeking to improve discharge efficiency and patient satisfaction, as well as patients with insurance coverage who desire a smoother, faster discharge experience.
Features
- Expedited discharge process reducing turnaround time to 10 minutes from final bill preparation
- "Cashless-like" experience for all insurance patients, even at non-empanelled hospitals
- Flexible subvention options tailored to hospital needs
- End-to-end reimbursement filing assistance for patients
- Dedicated on-ground support team for patient queries
- Mobile app with live tracking and customer support features
- Elimination of advance deposit requirements
- Faster bed rotation leading to increased bed availability