Airware Solutions offers a mobile-first platform that digitizes airport passenger processing for airlines and airports. Their SDK integrates into airline apps, enabling passengers to self-tag bags and board using their smartphones, reducing queues and improving operational efficiency.
Funding
Funding not disclosed
Founders
Product
Problem
Airport passenger processing, particularly for bag check-in and boarding, often involves significant wait times and manual procedures. This creates friction in the passenger journey and can lead to operational inefficiencies for airlines and airports.
Solution
Airware Solutions provides a mobile-centric platform that digitizes and automates key passenger touchpoints within the airport environment. By integrating their Software Development Kit (SDK) into existing airline mobile applications, passengers can leverage their smartphones for self-service bag tagging, drop-off, and boarding. This approach enhances passenger convenience and streamlines airport operations by offloading processing to the passenger's device and Airware's specialized hardware. The system aims to reduce queues and improve overall travel experience through mobile technology.
Target Audience
The primary customers are airlines and airports seeking to enhance passenger experience and operational efficiency through mobile-first self-service solutions.
Features
- Mobile SDK for seamless integration of self-service functionalities into airline applications.
- Airware Appliances: Dedicated hardware units installed at airports for bag tag printing, weighing, and drop-off.
- Agent App: A tablet-based application enabling self-service boarding without requiring traditional CUSS/CUTE/CUPPS kiosks.
- Direct payment integration within airline apps for excess baggage charges.
- Facilitates contactless travel and supports biometric system integration through partnerships.
- Enables airlines to transition towards fully digital passenger processing, including mobile boarding passes.