AIpilots is a Dutch AI product studio that builds voice agents and AI automation solutions for small and medium-sized businesses. Their AI voice agents handle incoming phone calls 24/7 for customer service, appointment scheduling, and information provision, while integrating with existing systems and remaining GDPR-compliant. The company also offers a specialized AI suite for healthcare and a structured AI discovery program for organizations exploring automation opportunities.
- Artificial Intelligence
- AI Agents
- Digital Health
- Healthcare Technology
- Software Only
Funding
Founders
Product
Problem
Small and medium-sized businesses often lack the resources to maintain round-the-clock phone coverage, leading to missed calls, long wait times, and lost customer opportunities. Traditional IVR systems and chatbots fail to handle complex conversational interactions, while hiring dedicated call staff is costly and inflexible for fluctuating call volumes.
Solution
AIpilots provides AI-powered voice agents that automatically handle incoming telephone conversations 24/7, understanding natural language and managing complex interactions such as customer service inquiries, appointment scheduling, and information requests. The voice agents operate without human intervention, recognize emotion and tone in conversations, and integrate seamlessly with existing business systems. They are designed with privacy-by-design principles, are fully GDPR-compliant, and process data within the EU. For the healthcare sector, AIpilots offers a specialized AI ZorgSuite that automates administrative tasks and improves patient communication while meeting NEN 7510 security standards.
Target Audience
Primary customers are Dutch small and medium-sized enterprises across healthcare, real estate, logistics, and professional services sectors that need automated phone communication and operational AI automation solutions.
Features
- AI voice agents that conduct natural spoken conversations over the phone, distinguishing them from text-based chatbots
- 24/7 automated call handling for customer service, appointment scheduling, and FAQ responses without human intervention
- Emotion and tone recognition capabilities enabling more nuanced and complex conversational interactions
- Seamless integration with existing business systems for data synchronization and workflow automation
- GDPR-compliant architecture with privacy-by-design principles and EU-based data processing
- AI ZorgSuite specifically tailored for healthcare with NEN 7510 certification compliance
- AI Discovery program providing a structured four-week assessment to identify high-value AI use cases and produce a concrete implementation roadmap