AION offers a white‑label insurance platform that lets luxury brands embed global theft and accidental‑damage coverage into their after‑sales flow. The solution provides online activation, a digital claims portal with rapid 24/7 concierge support, and analytics to boost customer loyalty and revenue.
Funding
Funding not disclosed
Founders
Product
Problem
Luxury brands often struggle to offer comprehensive after‑sales protection for high‑value items, leaving customers exposed to theft or accidental damage when products are shipped, stored, or used worldwide. Without a seamless, brand‑aligned insurance solution, brands miss opportunities to strengthen loyalty and generate additional revenue.
Solution
AION provides a white‑label, B2B insurance platform that integrates directly into a brand’s after‑sales journey, offering global coverage for luxury goods against theft and accidental damage. Customers can activate protection online and submit claims through an intuitive portal that supports photo evidence and provides real‑time status updates. AION’s 24/7 concierge‑grade claims assistance ensures rapid resolution, typically within a few hours, while the service remains invisible to end‑users, preserving the brand’s premium experience. By embedding this protection, brands can boost post‑purchase engagement, increase repeat visits, and unlock upselling and cross‑selling opportunities.
Target Audience
Primary customers are luxury goods manufacturers and high‑end retailers seeking to enhance their after‑sales service and retain affluent clients.
Features
- White‑label insurance product that can be branded as part of the retailer’s offering
- Global coverage across 47 countries, protecting items in transit, at home, or abroad
- Online activation workflow that integrates with existing e‑commerce and CRM systems
- Digital claims platform with photographic evidence upload, instant status tracking, and average resolution time of 2.4 hours
- 24/7 dedicated concierge support for claim assistance and customer inquiries
- Analytics dashboard showing loyalty metrics, claim volumes, and revenue impact for the brand