AI Assistant provides generative‑AI virtual agents that handle inbound phone calls, SMS messages, and web‑chat interactions with sub‑2‑second response times. The no‑code platform integrates with CRMs, booking systems, and contact‑center solutions, offering real‑time transcription, analytics, and compliance options for SMBs and enterprises in hospitality, healthcare, and consumer services.
Funding
Funding not disclosed
Founders
Product
Problem
Businesses often rely on manual agents to manage inbound phone calls, SMS messages, and web‑chat inquiries, resulting in missed contacts, high staffing expenses, and inconsistent customer experiences across channels.
Solution
AI Assistant delivers generative‑AI virtual agents that handle phone, SMS, and web‑chat interactions end‑to‑end. The platform leverages fine‑tuned large language models to generate human‑like responses with sub‑2‑second latency, enabling 24/7 availability without human fatigue. A no‑code console lets users configure conversational flows, integrate FAQs, and connect the assistant to existing CRMs, booking systems, and contact‑center platforms in minutes. By automating lead qualification, appointment scheduling, and routine support, the solution reduces operational costs while maintaining consistent, brand‑aligned communication. Real‑time analytics and automatic data sync keep sales and support teams informed, allowing them to focus on high‑value tasks.
Target Audience
The primary customers are SMBs and enterprise teams in hospitality, healthcare, restaurants, consumer services, and contact‑center providers that need to automate multi‑channel communications while preserving a personalized experience.
Features
- Phone AI Assistant with natural‑language IVR, call routing, and real‑time transcription
- SMS AI Assistant that replies instantly, handles FAQs, and books appointments via text
- Web‑Chat AI Assistant embeddable on websites, supporting multi‑language, context‑aware dialogs
- Enterprise‑grade APIs and SDKs for seamless integration with CCaaS, UCaaS, CPaaS, CRM, and booking platforms
- Fine‑tuned LLMs optimized for business vocabularies, delivering sub‑2‑second response times
- Built‑in compliance options (HIPAA‑ready, on‑premise, private‑cloud) and role‑based access controls
- No‑code workflow builder with drag‑and‑drop intent mapping and customizable brand tone
- Dashboard with interaction analytics, lead scoring, and automatic CRM record creation