Agentic Trust offers an AI‑powered copilot that embeds directly inside SaaS applications to guide users through onboarding, feature discovery, and task execution without leaving the product.
Funding
Funding not disclosed
Founders
Product
Problem
Customers of SaaS products often struggle to adopt complex features because onboarding, workflow setup, and ongoing tasks require navigating documentation or external support, leading to low activation and higher support costs.
Solution
Agentic Trust provides an AI‑powered copilot that embeds directly within a SaaS application, guiding users through onboarding, feature discovery, and task execution without leaving the product. The copilot leverages a knowledge base built from the product’s docs and can act through the app’s APIs, automating actions and completing workflows on behalf of the user. It integrates with over 50 existing tools (e.g., Gmail, Slack, Salesforce) via open standards such as MCP and OpenAPI, enabling seamless data flow and automation across the customer’s ecosystem. Enterprise‑grade security, identity verification, and audit logging ensure that interactions remain private and compliant. The platform can be deployed in weeks, with forward‑deployed engineers assisting customers to launch their first agent and train internal teams.
Target Audience
Primary customers are product teams at B2B SaaS companies seeking to improve user onboarding, adoption, and self‑service support, as well as enterprise customers needing a branded, secure AI assistant embedded in their applications.
Features
- In‑product AI copilot that provides step‑by‑step guidance and executes actions via the host application’s APIs
- Pre‑built integrations with 50+ SaaS tools and support for custom connectors through MCP or OpenAPI specifications
- Knowledge base ingestion from PDFs, markdown, websites, and internal docs to keep the assistant up‑to‑date
- Persistent context across sessions, allowing the copilot to remember user progress and suggest next steps
- Enterprise security features including HMAC/JWT authentication, SOC 2 Type II compliance (in progress), data encryption, and audit logs
- Multi‑model architecture supporting 11+ frontier LLMs from 7 providers with automatic fallback and cost optimization
- Forward‑deployed engineering support for rapid deployment, custom agent building, and team enablement