This platform simplifies funeral planning by providing online tools to manage arrangements and connect with service providers. It offers families a centralized location to coordinate memorial services, share information, and handle necessary tasks after a death.
Funding
Funding not disclosed
Founders
Product
Problem
Funeral homes often struggle with inefficient workflows, fragmented data, and difficulty providing personalized service to grieving families. Coordinating arrangements, managing cases, and offering online planning options can be cumbersome and time-consuming.
Solution
Afterword provides a comprehensive deathcare platform designed to streamline funeral home operations and enhance the family experience. The platform offers a suite of integrated tools, including online planning, case management, digital whiteboard and task management, and reporting and analytics. Afterword enables funeral homes to offer online arrangement options with educational videos and a virtual selection room, while also digitizing internal processes such as vital collection, document creation, and payment processing. By centralizing data and automating tasks, Afterword helps funeral directors provide efficient, personalized care to families during difficult times.
Target Audience
Afterword is designed for funeral homes and crematoriums looking to modernize their operations, improve efficiency, and provide enhanced service to families.
Features
- Online Planner: Allows families to arrange services online with educational videos and customizable packages.
- Virtual Selection Room: Displays all products and services with high-quality photos and detailed descriptions.
- Case Management: Manages cases, documents, payments, and invoices in one centralized location.
- Digital Whiteboard & Tasks: Digitize physical whiteboards and paper checklists for accessibility on any device.
- Automated Task Lists: Automatically build task lists from cases and documents with AI assistance.
- Integrations: Connects with Quickbooks, Tukios, Google Calendar, and other business tools via API.
- Reporting & Analytics: Provides real-time data and insights to measure key performance indicators (KPIs) and improve business operations.
- Secure Payment Processing: Accepts secure payments in-person and online with competitive rates.
- AI Obituary Writer: Automatically generates personalized obituaries from service details and family information.