Funding
Funding not disclosed
Founders
Product
Problem
Pediatric Extended Care (PPEC) centers rely on fragmented, manual processes for intake, authorizations, attendance tracking, documentation, and billing, leading to frequent claim denials, revenue unpredictability, and extensive post‑submission remediation.
Solution
Harbor delivers a unified, end‑to‑end operating platform that serves as the single system of record for the entire PPEC workflow—from referral intake through claim submission and reconciliation. The platform enforces authorization rules and validates evidence in real time, automatically generating and assigning exceptions with due dates to prevent gaps before they become billing issues. AI‑driven operations agents assist users by proposing actions, assembling evidence packages, and flagging potential denials, while human approvals ensure compliance. All activities are captured in a durable audit trail, providing traceability for each claim back to its originating operational records. By integrating attendance, documentation, and billing into one auditable workflow, Harbor enables centers to submit clean claims consistently, reducing denials and stabilizing revenue.
Target Audience
Harbor is designed for operators of pediatric day‑based extended care centers—including administrators, billing teams, and clinical staff—who need a compliant, auditable workflow to ensure reliable reimbursement.
Features
- Integrated modules for intake, authorization tracking, multi‑segment attendance, documentation, exception management, billing, EDI submission, and reconciliation
- Real‑time validation of coverage windows, unit limits, and required artifacts tied directly to evidence
- Exception engine that creates actionable, owned defects with due dates and audit trails, blocking claim readiness when necessary
- AI operations agents that proactively warn of missing or expired artifacts, draft claim packages, and suggest resolutions
- Unified audit trail and shared identity across all modules, supporting role‑based access and HIPAA‑aligned security
- Analytics dashboards for operational capacity, utilization, revenue readiness, denial trends, and exception throughput
- Seamless integrations with payer portals, eligibility services, and external reporting systems while maintaining source‑of‑truth integrity