Menu provides a customizable AI phone host that answers questions, books reservations, and manages high‑volume calls for restaurants and other businesses around the clock. By blending conversational etiquette with automation, it helps venues prioritize live calls, protect staff time, and capture revenue opportunities that might otherwise be missed. The service integrates with any existing tech stack in minutes, delivering real‑time analytics on bookings, guest preferences, and revenue performance.
Funding
Funding not disclosed
Founders
Product
Problem
Restaurants and other businesses often miss phone bookings, large party requests, and catering orders because human staff cannot answer every call, especially during high-volume periods, leading to lost revenue and inefficient use of labor.
Solution
AddSalt’s Menu offers an AI-powered phone host that answers calls 24/7, handling reservation requests, large group bookings, take‑out and catering orders, and common guest inquiries. The system can be customized with a brand’s voice, tone, and specific call flows, allowing it to reflect the business’s unique hospitality style. Calls are routed and prioritized so staff can focus on high‑value interactions while the AI manages routine volume. Real‑time analytics provide insights on call patterns, conversion rates, and peak demand, helping operators optimize staffing and marketing. Integration with existing phone systems and software stacks is completed in minutes, requiring less than 30 minutes of setup time.
Target Audience
Primary customers are restaurants, hotels, and other hospitality businesses that receive high call volumes for reservations, events, and catering, as well as any service‑oriented companies seeking automated phone support.
Features
- Fully customizable AI voice, verbiage, tone, and call flow to match each brand’s “flavour”
- 24/7 call answering with accurate reservation, large‑party, and catering handling
- Automatic call routing and prioritization to alert staff only for high‑value or complex calls
- Real‑time analytics dashboard showing successful calls, conversion revenue, peak call times, and common guest requests
- Seamless integration with any existing phone or reservation system in under 30 minutes
- Ability to retain the business’s existing phone number and send SMS follow‑ups or links to callers