Actually Health is a subscription-based telehealth service providing unlimited asynchronous messaging with licensed clinicians for a flat $25/month fee, with no insurance required. The service focuses on continuous, evidence-based care with ongoing follow-up until medical issues are resolved, covering 280+ conditions including chronic conditions like diabetes and thyroid disorders.
Funding
Funding not disclosed
Founders
Product
Problem
Traditional telehealth visits are often transactional, consisting of automated symptom collection, a brief video call, and no ongoing follow-up, leaving patients without clear next steps or continuity of care. Meanwhile, traditional primary care requires copays, deductibles, and separate visits for each concern, making ongoing care expensive and fragmented.
Solution
Actually Health provides a subscription-based telehealth service where patients get unlimited asynchronous messaging with a dedicated clinical team of board-certified MDs and nurse practitioners for a flat $25/month fee, with no insurance required. The service emphasizes continuity and follow-through: clinicians review complete patient history, synthesize lab results and past conversations, and adjust treatment plans until the issue is resolved rather than ending care after a single interaction. Each response is supported by clinical intelligence that cross-references drug interactions, allergies, and current evidence-based guidelines, ensuring nothing is missed. Patients receive clear, plain-language explanations, concrete stepwise care plans, and can get prescriptions sent directly to their pharmacy or lab orders when clinically needed.
Target Audience
Primary customers are individuals seeking ongoing, affordable primary care without insurance, particularly those managing chronic conditions like diabetes, thyroid disorders, or high blood pressure who want continuous clinician access without per-visit costs.
Features
- Unlimited asynchronous messaging with a dedicated clinical team, with no per-visit fees or copays
- Clinical intelligence engine that synthesizes complete health history, flags dangerous drug interactions, and checks allergies and conditions before every response
- Care for 280+ conditions including type 2 diabetes, PCOS, hypothyroidism, high blood pressure, and prediabetes
- Prescriptions sent directly to the patient's pharmacy and lab orders delivered to their inbox
- Ongoing chronic condition management with proactive check-ins and treatment adjustments until resolution
- HSA/FSA eligible with 256-bit encryption and HIPAA compliance for data security
- Transparent flat pricing at $25/month with no hidden fees, contracts, or surprise bills