ActiveTrust AI provides specialized Agentic AI Workers to automate compliance and risk management for banks. Their platform transforms regulatory documents and internal procedures into executable AI agents, enabling automated tasks like complaints management, AML processing, and regulatory violation detection. This helps banks enhance efficiency, meet regulatory standards, and resolve findings faster.
Funding
Funding not disclosed
Founders
Product
Problem
Banks face challenges in managing customer complaints, maintaining regulatory compliance, and achieving operational efficiency due to increasing volumes, manual processing bottlenecks, and a complex regulatory environment. Traditional methods often involve sampling customer interactions, leading to incomplete coverage and delayed identification of emerging issues. The growing adoption of digital channels and AI-driven interactions further exacerbates these challenges.
Solution
ActiveTrust AI provides a Generative AI platform that automates compliance and risk management for banks by transforming regulatory documents and internal procedures into specialized AI Agents. These AI Agents monitor all customer interactions across all channels to identify complaints, ensure compliance, and proactively mitigate risks. The platform dynamically updates the reporting taxonomy based on emerging trends, providing alerts and dashboards to first and second lines of defense. By increasing straight-through processing and optimizing the handling of MRAs/MRIAs, ActiveTrust AI enhances efficiency, improves quality, and drives customer satisfaction.
Target Audience
The primary target audience includes banks, capital markets, insurance companies, and wealth management firms seeking to streamline compliance, reduce costs, and improve customer satisfaction through AI-powered automation.
Features
- AI Agents trained on key regulations and bank-specific policies for consistent and scalable compliance.
- Dynamic taxonomy and reporting that adapts to emerging trends for proactive risk management.
- Automated monitoring of all customer interactions across all channels (human and digital) for comprehensive coverage.
- Early warning system that identifies and alerts on potential compliance issues.
- AI-driven metadata extraction and injection into case management systems (e.g., Pega) to increase straight-through processing.
- "AI Supersuit" for compliance and risk teams, providing necessary information for root cause analysis and remediation.
- Codifies best practices from experienced professionals to improve overall team performance.