ActionIQ provides a composable Customer Data Platform that unifies data from multiple enterprise systems into a single, AI‑ready foundation. Integrated into Uniphore’s Business AI Cloud, the platform enables Zero Data AI models to run directly on the unified data fabric, allowing real‑time activation of personalized experiences across marketing, sales, service, and talent functions.
Funding
$260M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
DVSVFounders
Product
Problem
Enterprises often struggle with fragmented customer data across multiple systems, making it difficult to create consistent, AI‑driven experiences for marketing, sales, service, and talent operations. The lack of a unified, composable platform hampers rapid AI deployment and limits the ability to personalize interactions at scale.
Solution
ActionIQ, now part of Uniphore, delivers a composable Customer Data Platform (CDP) that unifies data from disparate sources into a single, AI‑ready foundation. The CDP is integrated into the Uniphore Business AI Cloud, which provides layered capabilities—including Data, Knowledge, Model, and Agentic layers—to ingest, enrich, and activate data without moving it. By leveraging “Zero Data AI,” the platform enables AI models to operate directly on the unified data fabric, accelerating time‑to‑value and reducing the need for extensive data engineering. The solution supports real‑time guidance agents, conversational insights, and domain‑specific AI agents for marketing, sales, service, and recruiting, allowing enterprises to orchestrate personalized, data‑driven interactions across the entire customer journey.
Target Audience
Primary customers are large enterprises seeking to centralize customer data and deploy AI across marketing, sales, service, and talent functions, particularly those with complex, multi‑system data environments.
Features
- Composable CDP that aggregates and normalizes data from multiple sources into a unified, queryable data layer
- Zero Data AI architecture that runs models directly on the unified data fabric, eliminating extensive data movement
- Layered Business AI Cloud (Data, Knowledge, Model, Agentic) enabling modular development and deployment of AI capabilities
- Integrated AI agents for marketing (CDP Agent), sales (Sales Interaction Agent), service (Real‑time Guidance, Conversation Insights), and recruiting (Recruiting Agent)
- Real‑time data activation through APIs and agentic interfaces for personalized customer engagement
- Enterprise‑grade security, governance, and compliance built into the data and knowledge layers
- Seamless integration with existing enterprise systems via standard connectors and APIs