CLARITY is a cloud‑based auto claims workflow platform that lets insurers capture vehicle damage photos on any smart device and generate estimates instantly, all without requiring a downloadable app. The solution combines self‑service tools like Self(ie)™ with seamless transition to traditional appraisal when needed, and provides customizable branding, analytics, and multilingual support. It streamlines claim triage, improves efficiency, and connects users to a large network of qualified damage experts.
Funding
Funding not disclosed
Founders
Product
Problem
Auto insurers and repair shops often rely on manual, paper‑based claims processes that require customers to download separate apps, leading to slow damage assessment, fragmented data, and delayed payouts.
Solution
Clarity offers a web‑based auto claims workflow platform that lets claimants capture vehicle damage photos on any smart device and receive an instant estimate without installing an app. The system automatically uploads images over Wi‑Fi or cellular networks and routes the claim through a proactive triage engine that can shift from self‑service to a traditional appraisal when needed. Claims are dispatched to a large network of qualified damage experts, while insurers gain real‑time analytics, customizable branding, and multilingual (including Spanish) support for secure, end‑to‑end processing.
Target Audience
Primary customers are auto insurance carriers, claims administrators, and affiliated repair shops that need a fast, scalable digital claims intake solution.
Features
- Browser‑only interface for photo capture and upload, eliminating the need for app downloads
- Instant estimate generation with Wi‑Fi and cellular upload support
- Dynamic triage that transitions seamlessly from self‑service to expert appraisal
- Access to comprehensive analytics and reporting dashboards for trend monitoring
- Fully brandable workflow with customizable language and Spanish localization
- Secure data handling with enhanced security controls throughout the claims process