Aavgo offers an AI-powered Guest Management Platform that facilitates mobile check-in, upselling, and real-time messaging, enhancing the guest experience in hospitality. The platform streamlines operations for hotel staff, improving efficiency and reducing costs while increasing guest satisfaction through seamless interactions.
Funding
Funding not disclosed
Founders
Product
Problem
Hotels often struggle to provide a seamless and personalized guest experience from check-in to check-out, leading to inefficiencies in operations and potentially lower guest satisfaction. Traditional front desk operations can be time-consuming, and staff may lack real-time insights into guest preferences and needs.
Solution
Aavgo offers a comprehensive guest management platform designed to streamline hotel operations and enhance the guest experience through contactless technology. The platform facilitates mobile check-in and check-out, enabling guests to bypass the front desk and save time. It also provides tools for upselling amenities and services, allowing hotels to increase revenue per guest. Real-time messaging capabilities enable seamless communication between guests and hotel staff, ensuring prompt responses to inquiries and requests. Aavgo's platform includes a staff operations component that helps manage staff efficiently, track operations, and gain insights through in-depth reporting and analytics. The Smart Reception solution allows guests to handle walk-in bookings, payments via multiple methods (cash, card, mobile pay), and key dispensing via QR code, reducing the need for extensive front desk staffing.
Target Audience
Aavgo targets hotels and hospitality businesses looking to improve operational efficiency, reduce costs, and enhance guest satisfaction through technology-driven solutions.
Features
- Mobile check-in and check-out functionality for a contactless guest experience
- Smart Reception solution for walk-in bookings, payments, and key dispensing
- Real-time messaging for direct communication between guests and staff
- Upselling tools to promote amenities and services
- Digital guest experience app for in-house guests to access hotel services
- Staff Operations Platform for managing staff, tracking operations, and generating reports
- Support for multiple payment methods, including cash, swipe, EMV chip, Google Pay, and Apple Pay
- Key support for RFID and mobile keys