8seats provides a messaging platform designed for teams, offering features that streamline communication and improve efficiency for both small and large organizations. It aims to facilitate clearer and faster interactions among team members.
Funding
$1.2M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Many organizations, especially those with frontline or deskless workers, struggle with fragmented communication due to reliance on personal messaging apps, leading to data security risks and lack of centralized control. Existing team communication platforms often require email addresses and are too complex for employees without strong technical skills. This creates challenges in effectively disseminating information, building company culture, and ensuring data privacy.
Solution
8seats provides a team messaging platform designed for organizations with frontline and deskless workers, offering a secure and streamlined communication solution. Unlike traditional platforms, 8seats uses phone numbers for identity verification, eliminating the need for email addresses and simplifying onboarding. The platform features dynamic chat functionality with "Tables" for small group collaboration and "Rooms" for broadcasting announcements to larger audiences. 8seats provides a company-owned workspace, ensuring data remains secure and under organizational control, while also facilitating team collaboration and culture building.
Target Audience
The primary target audience includes organizations with frontline, deskless, or blue-collar workers, such as retail chains, hospitality businesses, and facilities management companies, who need a secure and easy-to-use communication platform.
Features
- Dynamic chat system with "Tables" for up to 20 users, enabling natural conversations with a simple tap or swipe to include/exclude participants.
- "Rooms" feature for broadcasting messages to up to 10,000 members, ideal for company-wide announcements.
- Workspace feature that allows administrators to invite and remove team members, retaining all historical communication within the organization.
- 256-bit encryption for messages and personally identifiable information, both at rest and in transit.
- Role-based access control, with Members able to create Tables and Rooms, and Guests able to participate in existing ones.
- Customizable Table and Room backgrounds and colors to align with organizational branding.
- AI-assisted support available 24/7 through the support site.
- Mobile apps available for iOS and Android, as well as a web browser version for desktop computers.