8Flow provides a context platform that visualizes enterprise workflows to identify measurable AI agent opportunities. It surfaces ranked automation candidates with projected ROI across systems like ServiceNow and Salesforce. The platform enables the deployment of pre-configured AI Agent Blueprints tailored to specific organizational workflows.
Funding
$6.6M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Support agents spend considerable time on repetitive tasks, including navigating multiple systems and transferring information, leading to inefficiencies and reduced productivity. Existing enterprise infrastructure lacks operational observability, hindering the identification of workflow bottlenecks and optimization opportunities.
Solution
8Flow provides an autonomous agent platform that leverages AI to enhance enterprise workflow efficiency. The platform analyzes user events to map workflows and identify repetitive tasks, enabling support agents to automate these tasks with a single click. By providing operational observability across existing systems like Salesforce, ServiceNow, and Zendesk, 8Flow helps businesses extract actionable insights to optimize performance, reduce system latency, and eliminate workflow inefficiencies. The platform's AI agents are trained on millions of enterprise workflows, allowing them to execute complex tasks and evolve to meet specific business needs.
Target Audience
8Flow targets enterprise operations teams, including support agents and team leads, who seek to improve workflow efficiency and gain operational insights across their existing systems.
Features
- Workflow observer that collects data points across agents, BPOs, and systems
- AI-powered analysis of case resolution workflows to categorize repeatable tasks
- Autonomous agents trained on millions of real user events
- One-click automation of repetitive tasks like account lookups and form filling
- Dashboard for real-time analysis of agent activity and productivity
- Autopaste functionality to streamline data entry across different applications