The startup operates an on-call brokerage platform that connects residential and business customers with skilled craftsmen such as electricians, plumbers, and locksmiths. This service addresses the challenge of finding reliable professionals for urgent repair and maintenance needs, facilitating quick and efficient problem resolution.
Funding
$900K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Finding reliable and available craftsmen for urgent home or business repairs can be difficult, especially outside of regular business hours. This often leads to delays in addressing critical issues, potentially causing further damage and inconvenience.
Solution
24 Duty operates an on-call brokerage platform that connects customers with certified and vetted craftsmen, including electricians, plumbers, carpenters, glaziers, and locksmiths, for immediate repair and maintenance services. Customers can book services online or via phone, receiving rapid confirmation and an estimated arrival time, typically within 60-90 minutes. The platform ensures quality and customer satisfaction through a rating system and provides convenient payment options with invoices payable 20 days for private individuals and 30 days for companies. 24 Duty also offers an app that streamlines the booking process and facilitates communication between customers and craftsmen.
Target Audience
The primary target audience includes homeowners, renters, and business owners who require immediate access to skilled craftsmen for urgent repair and maintenance needs.
Features
- 24/7 availability, including holidays, for a wide range of emergency repair services
- Certified and vetted craftsmen across multiple trades (electricians, plumbers, carpenters, glaziers, locksmiths)
- Rapid response times, with craftsmen typically arriving within 60-90 minutes
- Online and phone booking options for customer convenience
- Customer rating system to ensure quality and satisfaction
- Transparent pricing with fixed rates for initial service and hourly rates for additional work
- Option to utilize home insurance for eligible repairs, simplifying claims process
- Mobile app for streamlined booking and communication
- Option to apply for becoming a contract customer for automated discount