1Flow
1Flow provides in-product survey software that lets SaaS and mobile app teams capture user feedback at the moment of engagement, achieving a 38% average response rate—roughly 10x higher than email surveys. The platform uses event-based triggers, user attribute targeting, and AI-powered survey generation to deliver personalized, localized questionnaires across web and mobile. Trusted by 500+ B2C and B2B software companies, 1Flow integrates with analytics tools like Amplitude and Mixpanel to streamline feedback workflows.
- Software Only
- Artificial Intelligence
Funding
Funding not disclosed
Founders
Founder details are not available yet.
Product
Problem
Traditional email and link-based surveys suffer from low response rates because users lack context and motivation when they encounter them outside the product. Product teams need timely, actionable feedback about user experience, churn reasons, and feature preferences, but generic surveying methods fail to capture insights while users are actively engaged.
Solution
1Flow provides in-product survey software that automatically displays customized surveys and messages to users while they interact with a mobile app or website. The platform uses event-based triggers and user attribute targeting to show the right questions at the right moment, achieving a 38% average response rate—roughly 10x higher than email surveys. Users can be identified and segmented across web and mobile channels, and 1Flow synchronizes feedback data with analytics tools like Amplitude and Mixpanel for consolidated insight. Its cross-platform SDKs allow teams to track events, update user traits, and deliver personalized, localized survey experiences without disrupting the native feel of the product.
Target Audience
Primary customers are product teams at B2C and B2B software companies—trusted by 500+ businesses—who need high-response-rate in-app feedback, onboarding flows, NPS tracking, and UX research within their existing web or mobile products.
Features
- AI-powered survey generation that produces fully customized questionnaires in under five seconds based on a stated goal
- Event-based and user-attribute targeting to trigger surveys at precisely relevant moments, with pre-defined user segment automation
- Brand-aware design editor with customizable fonts, colors, widget positions, and modal sizes, all updatable in real time
- Cross-platform SDKs for mobile and web enabling a single unified user profile and omni-channel engagement
- Liquid template language support for personalized messaging using user attributes and previous survey answers
- Localization management for 30+ languages within a single campaign editor, with automatic language selection based on device preferences
- Native integrations with analytics platforms including Amplitude and Mixpanel for streamlined feedback funnel automation
- Embedded images and videos to support feature adoption, product announcements, and targeted offers