About 11Sight

11Sight provides an AI-driven customer engagement platform that facilitates real-time video interactions with qualified leads across various online channels. By automating initial customer conversations and integrating with CRM systems, it enhances lead conversion rates and reduces operational costs for sales teams.

```xml <problem> Many businesses struggle to efficiently qualify inbound leads and engage with potential customers in a timely manner, leading to missed opportunities and reduced conversion rates. Sales teams often spend valuable time on initial conversations that could be automated, and customers may experience delays in getting the information they need. </problem> <solution> 11Sight offers an AI-powered customer engagement platform that enables real-time video interactions with qualified leads across various online channels. The platform uses AI Agents to automate initial customer conversations, qualify leads, and provide instant support, ensuring that sales teams connect with high-intent buyers. By integrating with CRM systems, 11Sight streamlines lead routing, reduces meeting preparation time, and facilitates automated CRM updates, enhancing sales efficiency and improving customer satisfaction. The platform's features include smart lead routing, reduced meeting prep-time, and consolidated tech stack. </solution> <features> - AI Agents that serve as the first point of contact for customer and prospect conversations, available 24/7. - Automated lead qualification and routing based on lead quality and team member availability. - Real-time video engagement capabilities integrated into various online channels. - CRM integration for automated meeting summaries and updates. - Meeting security and privacy features, including end-to-end encryption. - Live auditing, meeting recording, transcription, and summaries for coaching and analytics. - API for integration with third-party pre/in/post meeting integrations. </features> <target_audience> The primary target audience includes sales, marketing, customer success, and revenue operations teams seeking to improve lead conversion rates, reduce operational costs, and enhance customer engagement. Specific industries served include automotive and hospitality. </target_audience> ```

What does 11Sight do?

Where is 11Sight located?

11Sight is based in Berkeley, United States.

When was 11Sight founded?

11Sight was founded in 2016.

How much funding has 11Sight raised?

11Sight has raised 11970000.

Location

Berkeley, United States

Founded

2016

Funding

11970000

Employees

28 employees

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11Sight

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Executive Summary

11sight.com 3K+

Crunchbase

Founded 2016 – Berkeley, United States

Funding

Estimated Funding

$10M+

Team (25+)

No team information available.

Company Description

Problem

Many businesses struggle to efficiently qualify inbound leads and engage with potential customers in a timely manner, leading to missed opportunities and reduced conversion rates. Sales teams often spend valuable time on initial conversations that could be automated, and customers may experience delays in getting the information they need.

Solution

11Sight offers an AI-powered customer engagement platform that enables real-time video interactions with qualified leads across various online channels. The platform uses AI Agents to automate initial customer conversations, qualify leads, and provide instant support, ensuring that sales teams connect with high-intent buyers. By integrating with CRM systems, 11Sight streamlines lead routing, reduces meeting preparation time, and facilitates automated CRM updates, enhancing sales efficiency and improving customer satisfaction. The platform's features include smart lead routing, reduced meeting prep-time, and consolidated tech stack.

Features

AI Agents that serve as the first point of contact for customer and prospect conversations, available 24/7.

Automated lead qualification and routing based on lead quality and team member availability.

Real-time video engagement capabilities integrated into various online channels.

CRM integration for automated meeting summaries and updates.

Meeting security and privacy features, including end-to-end encryption.

Live auditing, meeting recording, transcription, and summaries for coaching and analytics.

API for integration with third-party pre/in/post meeting integrations.

Target Audience

The primary target audience includes sales, marketing, customer success, and revenue operations teams seeking to improve lead conversion rates, reduce operational costs, and enhance customer engagement. Specific industries served include automotive and hospitality.