10-8 Systems provides cloud-based computer-aided dispatch (CAD) and mobile data terminal (MDT) software for public safety agencies. Their platform streamlines dispatch operations and enhances field communication for emergency services.
Funding
Funding not disclosed
Founders
Product
Problem
Many public safety agencies rely on outdated, on-premise computer-aided dispatch (CAD) systems that are difficult to access in the field, lack modern features, and are expensive to maintain. This can lead to inefficiencies in dispatch operations, communication breakdowns, and delayed response times during emergencies.
Solution
10-8 Systems provides a cloud-based CAD and mobile data terminal (MDT) software suite designed to streamline dispatch operations and improve field communication for public safety agencies. The platform offers a user-friendly interface accessible from any internet-enabled device, eliminating the need for specialized equipment or downloads. By leveraging cloud technology, 10-8 Systems ensures data security, automatic updates, and eliminates the need for on-site servers. The system also offers an AgencyLink feature, which allows partnering agencies to send response requests directly to the CAD system, improving inter-agency communication and coordination.
Target Audience
The primary target audience includes public safety agencies of all sizes, including law enforcement, fire departments, and EMS, as well as volunteer organizations.
Features
- Computer-Aided Dispatch (CAD) with integrated mapping, chat messaging, dispatch filtering, and automated SMS paging
- Mobile Data Terminal (MDT) solution for field users, including emergency button, self-initiated callouts, AVL/mapping, and incident reporting
- Records Management System (RMS) with in-field reporting, persons & vehicle database, and automated shift logs
- Cloud-based infrastructure hosted on AWS GovCloud, ensuring CJIS and HIPAA compliance
- AgencyLink feature for inter-agency communication and response request management
- Integration capabilities with third-party services like RapidSOS and Active911
- SSL encryption and secure data storage