Twine
About Twine
Provides an AI-powered virtual receptionist that handles customer inquiries, schedules appointments, processes payments, and follows up for reviews via text across multiple channels. This solution helps small businesses capture and convert missed calls into bookings 24/7 without the need for additional staff, integrating seamlessly with existing software to streamline operations.
```xml <problem> Many small businesses struggle to promptly respond to customer inquiries across multiple communication channels, leading to missed opportunities and lost revenue. Managing appointment scheduling, payment processing, and review collection manually can be time-consuming and require additional staffing. </problem> <solution> Twine provides an AI-powered virtual receptionist that automates customer interactions via text messaging, enabling businesses to capture and convert leads 24/7. The platform handles appointment scheduling, reschedules appointments, answers customer questions, processes payments, and sends follow-up messages to solicit reviews. Twine integrates with existing business software and learns from each business to provide personalized responses. By automating these tasks, Twine helps businesses streamline operations and improve customer engagement without increasing staff workload. </solution> <features> - AI-powered chatbot trained on each specific business to provide personalized responses - Automated appointment scheduling and rescheduling via text - Secure payment processing via SMS - Automated follow-up messages for review collection - Integration with existing business software for seamless data synchronization - Personalized dashboard for managing bookings and customer information - Multi-channel support, responding to customer questions across various platforms </features> <target_audience> Twine primarily targets small businesses that need to improve customer responsiveness and streamline administrative tasks related to scheduling, payments, and customer follow-up. </target_audience> ```
What does Twine do?
Provides an AI-powered virtual receptionist that handles customer inquiries, schedules appointments, processes payments, and follows up for reviews via text across multiple channels. This solution helps small businesses capture and convert missed calls into bookings 24/7 without the need for additional staff, integrating seamlessly with existing software to streamline operations.
Where is Twine located?
Twine is based in San Francisco, United States.
When was Twine founded?
Twine was founded in 2023.
How much funding has Twine raised?
Twine has raised 500000.
Who founded Twine?
Twine was founded by Omar Imtiaz and Anand Valavalkar.
- Omar Imtiaz - Co-Founder/CTO
- Anand Valavalkar - Co-Founder/CEO
- Location
- San Francisco, United States
- Founded
- 2023
- Funding
- 500000
- Employees
- 4 employees
- Major Investors
- Y Combinator