Jimo is a digital adoption platform that provides personalized onboarding, contextual nudges, and in-app surveys to enhance user engagement and retention. By enabling product teams to gather user feedback and track feature usage, Jimo helps reduce support tickets and improve overall user experience.
Funding
$1.2M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
PAFounders
Product
Problem
Many software users struggle to fully adopt new platforms or features, leading to underutilization and decreased productivity. Traditional onboarding methods often lack personalization and fail to provide timely assistance, resulting in user frustration and increased support requests.
Solution
Jimo is a digital adoption platform that empowers product teams to create personalized onboarding experiences and provide contextual support within their applications. By delivering targeted nudges, in-app surveys, and product tours, Jimo guides users to discover key features, achieve their goals, and reduce friction. The platform's no-code editor and pre-built templates enable rapid creation and deployment of engaging experiences, while advanced segmentation and analytics ensure the right users receive the right assistance at the right time. Jimo helps businesses increase user adoption, improve retention, and reduce support costs by proactively addressing user needs and providing data-driven insights into user behavior.
Target Audience
Jimo is designed for product managers, marketers, and designers who want to improve user onboarding, increase feature adoption, and enhance the overall user experience of their software applications.
Features
- No-code flow editor for creating interactive product tours, checklists, and announcements
- Contextual nudges and smart tips to guide users through specific tasks
- In-app surveys for collecting user feedback and identifying areas for improvement
- Advanced user segmentation based on attributes, behavior, and momentum
- Real-time analytics to track feature usage, identify drop-off points, and measure the impact of onboarding efforts
- Customizable design system to align with brand identity
- Precise AI translation for engaging users in their native language
- Integrations with tools like Figma, Segment.io, Zapier, Hubspot, Customer.io, and Intercom