Two Boxes

About Two Boxes

Two Boxes provides a software solution that digitizes and streamlines the returns process for e-commerce, enabling faster processing and improved inventory management. By enhancing visibility into return data, the platform helps brands and third-party logistics providers reduce return processing time by up to 50% and increase the rate of returned items back to stock by 20%.

```xml <problem> E-commerce brands and third-party logistics providers face challenges in managing product returns, often relying on manual processes and fragmented systems. This leads to inefficiencies in processing returns, limited visibility into return data, and delays in restocking returned items. </problem> <solution> Two Boxes offers a software platform designed to digitize and streamline the returns process, from warehouse receipt to back-to-stock. The platform provides visibility into return data, enabling brands and 3PLs to reduce return processing time and increase the rate of returned items being restocked. By digitizing standard operating procedures (SOPs) and integrating with existing systems, Two Boxes helps to optimize reverse logistics and turn returns into an asset rather than a liability. </solution> <features> - Digitizes brand SOPs for returns processing. - Provides a fully integrated hardware and software solution for immediate deployment. - Integrates with existing e-commerce platforms and return stacks, including Shopify, AfterShip, Happy Returns, and Loop Returns. - Offers a dashboard for real-time visibility into return performance, including units processed, reasons for return, and item-level details. - Facilitates faster training of warehouse associates with digitized SOPs. - Enables tracking of key performance indicators (KPIs) related to returns, such as pre-transit, in-transit, delivered, and processed statuses. - Supports value-added services with accurate data capture. - Offers patent-pending item scanning and verification upon drop-off. </features> <target_audience> Two Boxes primarily serves e-commerce brands and third-party logistics (3PL) providers seeking to streamline their returns process, improve inventory management, and enhance customer satisfaction. </target_audience> ```

What does Two Boxes do?

Two Boxes provides a software solution that digitizes and streamlines the returns process for e-commerce, enabling faster processing and improved inventory management. By enhancing visibility into return data, the platform helps brands and third-party logistics providers reduce return processing time by up to 50% and increase the rate of returned items back to stock by 20%.

Where is Two Boxes located?

Two Boxes is based in San Francisco, United States.

When was Two Boxes founded?

Two Boxes was founded in 2022.

How much funding has Two Boxes raised?

Two Boxes has raised 9800000.

Who founded Two Boxes?

Two Boxes was founded by John Houston and Kyle Hency.

  • John Houston - Founder
  • Kyle Hency - Co-founder/CEO
Location
San Francisco, United States
Founded
2022
Funding
9800000
Employees
22 employees
Major Investors
Peterson Ventures
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Two Boxes

Score: 100/100
AI-Generated Company Overview (experimental) – could contain errors

Executive Summary

Two Boxes provides a software solution that digitizes and streamlines the returns process for e-commerce, enabling faster processing and improved inventory management. By enhancing visibility into return data, the platform helps brands and third-party logistics providers reduce return processing time by up to 50% and increase the rate of returned items back to stock by 20%.

twoboxes.com5K+
cb
Crunchbase
Founded 2022San Francisco, United States

Funding

$

Estimated Funding

$9.8M+

Major Investors

Peterson Ventures

Team (20+)

Kyle Hayes

Founding Engineer

John Houston

Founder

Kyle Hency

Co-founder/CEO

Company Description

Problem

E-commerce brands and third-party logistics providers face challenges in managing product returns, often relying on manual processes and fragmented systems. This leads to inefficiencies in processing returns, limited visibility into return data, and delays in restocking returned items.

Solution

Two Boxes offers a software platform designed to digitize and streamline the returns process, from warehouse receipt to back-to-stock. The platform provides visibility into return data, enabling brands and 3PLs to reduce return processing time and increase the rate of returned items being restocked. By digitizing standard operating procedures (SOPs) and integrating with existing systems, Two Boxes helps to optimize reverse logistics and turn returns into an asset rather than a liability.

Features

Digitizes brand SOPs for returns processing.

Provides a fully integrated hardware and software solution for immediate deployment.

Integrates with existing e-commerce platforms and return stacks, including Shopify, AfterShip, Happy Returns, and Loop Returns.

Offers a dashboard for real-time visibility into return performance, including units processed, reasons for return, and item-level details.

Facilitates faster training of warehouse associates with digitized SOPs.

Enables tracking of key performance indicators (KPIs) related to returns, such as pre-transit, in-transit, delivered, and processed statuses.

Supports value-added services with accurate data capture.

Offers patent-pending item scanning and verification upon drop-off.

Target Audience

Two Boxes primarily serves e-commerce brands and third-party logistics (3PL) providers seeking to streamline their returns process, improve inventory management, and enhance customer satisfaction.