StitchFin provides an AI-powered patient financial engagement platform that simplifies billing by offering real-time coverage verification, personalized payment options, and automated responses to patient inquiries. This technology addresses the complexities of healthcare billing, reducing call volumes and revenue cycle management costs while enhancing patient trust and payment collection efficiency.
Funding
Funding not disclosed
Founders
Product
Problem
Patients often struggle to understand complex medical bills, leading to confusion about coverage, unpredictable charges, and financial stress. This lack of clarity results in increased call volumes for providers, delayed payments, and diminished patient loyalty.
Solution
StitchFin offers an AI-powered patient financial engagement platform designed to simplify healthcare billing and improve patient payment rates. The platform uses conversational AI to educate patients on billing topics, explain coverage and payment options, and assist with bill payments. By providing real-time coverage verification, personalized payment plans, and automated responses to inquiries, StitchFin reduces the burden on patient access staff and lowers revenue cycle management costs. The system integrates with existing practice management and EHR systems to provide a seamless experience for both patients and providers, ultimately fostering trust and increasing patient satisfaction.
Target Audience
StitchFin primarily serves practice groups, medical and dental clinics, and hospital and health systems seeking to improve patient financial engagement and streamline revenue cycle management.
Features
- Conversational AI assistant that guides patients through the entire billing journey.
- AI-powered clarity on estimates, coverage, eligibility, and Explanation of Benefits (EOB).
- AI-enabled cost estimates and bill creation.
- Digital consent management for streamlined payment authorization.
- Adaptive payment scheduling with autopay and reminders.
- AI Smart Wallet offering preferred payment methods like ACH, cards, Apple Pay, and HSA/FSA.
- Integration with financial assistance programs to identify optimal plans for patients.
- Provider portal with AI-driven insights for patient tracking and communication.
- Secure and compliant cloud-based platform with TLS encryption and HIPAA compliance.
- API-driven architecture for seamless integration with existing systems.