Solace
About Solace
Solace is an online platform that connects patients with professional health advocates, enabling them to navigate complex healthcare systems through personalized support via phone or video. The service addresses the challenges of managing medical appointments, understanding diagnoses, and coordinating care, all while being fully covered by Medicare for eligible users.
```xml <problem> Navigating healthcare systems can be overwhelming for patients, involving complex medical appointments, confusing diagnoses, and uncoordinated care, leading to frustration and potentially suboptimal health outcomes. Many individuals, especially those with chronic conditions or limited health literacy, struggle to effectively manage their healthcare needs. </problem> <solution> Solace connects patients with professional health advocates who provide personalized support to navigate complex healthcare systems via phone or video. These advocates, including doctors, nurses, and healthcare experts, assist with tasks such as scheduling appointments, understanding medical information, coordinating care between providers, and managing insurance claims. By acting as a dedicated ally, Solace ensures patients receive the necessary care and attention, leading to improved health outcomes and a more streamlined healthcare experience. The service aims to empower patients and their families to take control of their healthcare journey with confidence. </solution> <features> - Personalized matching with experienced health advocates based on individual needs and health goals. - Support with appointment scheduling, medical record review, and communication with healthcare providers. - Assistance with understanding diagnoses, treatment plans, and medication management. - Guidance on navigating insurance claims, billing issues, and coverage options. - Coordination of care between specialists, primary care physicians, and other healthcare professionals. - Secure, HIPAA-compliant platform for communication and virtual visits with advocates. </features> <target_audience> Solace primarily serves individuals with Medicare or Medicare Advantage plans, as well as patients and caregivers seeking assistance in navigating complex healthcare systems. </target_audience> <revenue_model> Solace is fully covered by most Medicare and Medicare Advantage plans for eligible users; for those paying out-of-pocket, advocates offer free consultations and hourly paid services. </revenue_model> ```
What does Solace do?
Solace is an online platform that connects patients with professional health advocates, enabling them to navigate complex healthcare systems through personalized support via phone or video. The service addresses the challenges of managing medical appointments, understanding diagnoses, and coordinating care, all while being fully covered by Medicare for eligible users.
Where is Solace located?
Solace is based in Austin, United States.
When was Solace founded?
Solace was founded in 2022.
How much funding has Solace raised?
Solace has raised 21000000.
Who founded Solace?
Solace was founded by Jeremy Gurewitz and Sara Sargent.
- Jeremy Gurewitz - CEO
- Sara Sargent - Co-founder
- Location
- Austin, United States
- Founded
- 2022
- Funding
- 21000000
- Employees
- 90 employees
- Major Investors
- Inspired Capital Partners