About Serri

Provides an AI-powered CRM platform that automates multi-channel customer communication through voice and text prompts, enabling businesses to streamline tasks like email, SMS, voice calls, and WhatsApp interactions. This reduces the complexity and cost of traditional CRMs while improving engagement and operational efficiency with features like real-time reporting, intelligent delivery, and automated messaging.

```xml <problem> Traditional CRM systems can be complex, expensive, and require significant manual effort to manage customer communications across multiple channels. Businesses often struggle to maintain consistent engagement and struggle to personalize interactions at scale, leading to inefficiencies and missed opportunities. </problem> <solution> Serri offers an AI-powered CRM platform that simplifies and automates multi-channel customer communication. The platform enables businesses to manage and automate interactions across email, SMS, voice calls, WhatsApp, and rich communication services (RCS) through text and voice prompts. By leveraging AI, Serri streamlines tasks such as crafting emails, sending SMS messages, managing voice calls, and engaging with customers on WhatsApp, reducing the complexity and cost associated with traditional CRM systems. The platform focuses on improving customer engagement and operational efficiency through features like real-time reporting, intelligent delivery, and automated messaging. </solution> <features> - AI-powered automation of customer communication across multiple channels - Real-time reporting on delivery and conversion performance for every message - A/B testing to compare campaign performance - Advanced segmentation for personalized messaging - Automated messaging triggered by user behavior - Intelligent delivery using machine learning to optimize message timing - 10-minute setup </features> <target_audience> Serri primarily targets businesses looking to streamline their customer communication processes, improve engagement, and reduce the complexity and cost of traditional CRM systems. </target_audience> ```

What does Serri do?

Where is Serri located?

Serri is based in Haldwani, India.

When was Serri founded?

Serri was founded in 2022.

Who founded Serri?

Serri was founded by Rishav Agarwal.

Rishav Agarwal - Founder

Location

Haldwani, India

Founded

2022

Employees

19 employees

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Serri

Score: 90/100

AI-Generated Company Overview (experimental) – could contain errors

Executive Summary

serri.club 7K+

Crunchbase

Founded 2022 – Haldwani, India

Funding

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Team (15+)

Mithlesh Mahato

Client & Partner Success Manager

Rishav Agarwal

Founder

Company Description

Problem

Traditional CRM systems can be complex, expensive, and require significant manual effort to manage customer communications across multiple channels. Businesses often struggle to maintain consistent engagement and struggle to personalize interactions at scale, leading to inefficiencies and missed opportunities.

Solution

Serri offers an AI-powered CRM platform that simplifies and automates multi-channel customer communication. The platform enables businesses to manage and automate interactions across email, SMS, voice calls, WhatsApp, and rich communication services (RCS) through text and voice prompts. By leveraging AI, Serri streamlines tasks such as crafting emails, sending SMS messages, managing voice calls, and engaging with customers on WhatsApp, reducing the complexity and cost associated with traditional CRM systems. The platform focuses on improving customer engagement and operational efficiency through features like real-time reporting, intelligent delivery, and automated messaging.

Features

AI-powered automation of customer communication across multiple channels

Real-time reporting on delivery and conversion performance for every message

A/B testing to compare campaign performance

Advanced segmentation for personalized messaging

Automated messaging triggered by user behavior

Intelligent delivery using machine learning to optimize message timing

10-minute setup

Target Audience

Serri primarily targets businesses looking to streamline their customer communication processes, improve engagement, and reduce the complexity and cost of traditional CRM systems.