Sei
About Sei
Sei develops an AI-based compliance platform that enhances risk and compliance operations for customer support and communication by automating quality assurance and monitoring processes. The platform addresses the need for regulatory adherence in industries such as banking and fintech by providing real-time oversight and tracking of customer interactions and marketing activities.
```xml <problem> Financial institutions face increasing pressure to maintain compliance across all customer communication channels, including customer support, sales, and marketing. Traditional quality assurance and monitoring processes are often manual, time-consuming, and unable to provide real-time oversight of every interaction, leading to potential regulatory violations and reputational risks. Existing solutions struggle to adapt to the evolving regulatory landscape and the increasing complexity of communication channels. </problem> <solution> Sei provides an AI-powered compliance platform that automates quality assurance and monitoring for customer communications, enabling financial institutions to scale compliantly. The platform's AI agents analyze 100% of customer interactions across various channels, including voice, text, and images, to identify potential regulatory violations and compliance risks in real-time. By providing real-time feedback and flagging potential issues before calls end, Sei helps institutions proactively address compliance gaps and improve customer satisfaction. The platform offers customizable solutions that integrate deeply with existing systems, allowing for tailored compliance strategies and increased adoption across different teams. </solution> <features> - AI-powered agents that analyze customer communications in real-time - Automated quality assurance across voice, text, and image-based interactions - Real-time compliance monitoring to identify potential regulatory violations - Customizable solutions tailored to specific institutional needs - Integration with existing CRM and communication systems - Complaint tracking and management - Business due diligence monitoring for partners and merchants - Marketing compliance monitoring across web and social media </features> <target_audience> Sei targets banks, Banking-as-a-Service providers, fintech companies, Buy Now, Pay Later services, insurance companies, mortgage providers, RIAs & Broker-Dealers, regulatory bodies, and healthcare organizations. </target_audience> ```
What does Sei do?
Sei develops an AI-based compliance platform that enhances risk and compliance operations for customer support and communication by automating quality assurance and monitoring processes. The platform addresses the need for regulatory adherence in industries such as banking and fintech by providing real-time oversight and tracking of customer interactions and marketing activities.
Where is Sei located?
Sei is based in East New York, United States.
When was Sei founded?
Sei was founded in 2022.
How much funding has Sei raised?
Sei has raised 500000.
Who founded Sei?
Sei was founded by Ramkumar Venkataraman.
- Ramkumar Venkataraman - Co-Founder/CEO
- Location
- East New York, United States
- Founded
- 2022
- Funding
- 500000
- Employees
- 12 employees