Sei provides compliant AI agents tailored for financial institutions across customer experience, operations, and underwriting functions. These agents automate workflows like document intelligence, compliant voice interactions, and customer support quality assurance. The platform integrates with existing systems to reduce handle times and ensure adherence to consumer protection regulations.
Funding
$500K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
+1Founders
Product
Problem
Financial institutions face increasing pressure to maintain compliance across all customer communication channels, including customer support, sales, and marketing. Traditional quality assurance and monitoring processes are often manual, time-consuming, and unable to provide real-time oversight of every interaction, leading to potential regulatory violations and reputational risks. Existing solutions struggle to adapt to the evolving regulatory landscape and the increasing complexity of communication channels.
Solution
Sei provides an AI-powered compliance platform that automates quality assurance and monitoring for customer communications, enabling financial institutions to scale compliantly. The platform's AI agents analyze 100% of customer interactions across various channels, including voice, text, and images, to identify potential regulatory violations and compliance risks in real-time. By providing real-time feedback and flagging potential issues before calls end, Sei helps institutions proactively address compliance gaps and improve customer satisfaction. The platform offers customizable solutions that integrate deeply with existing systems, allowing for tailored compliance strategies and increased adoption across different teams.
Target Audience
Sei targets banks, Banking-as-a-Service providers, fintech companies, Buy Now, Pay Later services, insurance companies, mortgage providers, RIAs & Broker-Dealers, regulatory bodies, and healthcare organizations.
Features
- AI-powered agents that analyze customer communications in real-time
- Automated quality assurance across voice, text, and image-based interactions
- Real-time compliance monitoring to identify potential regulatory violations
- Customizable solutions tailored to specific institutional needs
- Integration with existing CRM and communication systems
- Complaint tracking and management
- Business due diligence monitoring for partners and merchants
- Marketing compliance monitoring across web and social media