E-commerce retailers face challenges in managing product returns, leading to increased costs, waste, and logistical complexities. Traditional returns processes often lack efficiency in inspection, grading, and relisting, hindering the potential for resale and sustainable practices.

Renow offers an AI-powered recommerce platform designed to streamline and optimize the returns process for online retailers. The platform automates product take-back, inspection, and resale, reducing waste and emissions associated with e-commerce returns. By leveraging AI, Renow enables businesses to efficiently grade returned items, determine optimal disposition targets, and automatically relist products for resale across multiple channels. This approach enhances sustainability, reduces operational costs, and unlocks new revenue streams through circular economy practices. Renow's solution includes both a return app for customers and an inspection app for warehouse staff, ensuring a seamless and data-driven recommerce cycle.

AI-powered return app guides customers through the return initiation process with product-specific instructions and image-based condition reporting.

AI-driven inspection app provides warehouse staff with clear walkthrough instructions for product grading, component assessment, and packaging evaluation.

Dynamic routing directs returns to multiple locations based on predefined rules, optimizing logistics and reducing handling costs.

Automatic relisting creates product cards with AI-generated descriptions and updates inventory levels across selected sales channels.

Integration with existing e-commerce platforms via API enables seamless data flow and process automation.

Analytics dashboard provides insights into graded products, disposition outcomes, and overall recommerce performance.

Customizable rules engine allows businesses to tailor the platform to their specific product categories, return policies, and resale strategies.

Mobile-first design ensures accessibility and usability across various devices in warehouse environments.

Renow primarily targets e-commerce retailers looking to optimize their returns process, reduce waste, and increase revenue through sustainable resale practices.

Renow offers commission-based services for sales made through its channels, as well as Renow Operated Outlet as a Service and Renow Operated Trade-In with no fixed or upfront costs.