About ProtectMyOrder

ProtectMyOrder provides e-commerce merchants with a platform to upsell delivery protection services, such as shipping insurance and free returns, directly at checkout. This solution enhances customer confidence while allowing merchants to retain 80% of the upsell revenue, potentially increasing their profit by $14,000 for every $1 million in annual online sales.

```xml <problem> E-commerce merchants often struggle to offer comprehensive shipping protection and premium services to their customers without sacrificing profit margins or relinquishing control over the customer service experience. Relying on third-party insurance providers can reduce revenue and create a disconnect between the merchant and their customers during the claims process. </problem> <solution> ProtectMyOrder provides a platform that enables e-commerce businesses to upsell a suite of premium services, including shipping protection, free returns, and carbon-neutral shipping, directly at checkout. Unlike traditional shipping insurance, merchants retain 80% of the upsell revenue and maintain complete control over the customer service and claims process. The platform integrates seamlessly with Shopify stores, allowing merchants to customize their offerings and implement A/B testing to optimize conversion rates. By offering these services, merchants can increase customer satisfaction and AOV while generating additional revenue streams. </solution> <features> - Customizable upsell options for shipping protection, free returns, and carbon-neutral shipping - Direct integration with Shopify stores for easy setup and management - A/B testing capabilities to optimize upsell offerings and conversion rates - Full control over the customer service and claims process - Real-time calculation of carbon offsets using Easypost's API - Analytics dashboard to track opt-in rates, revenue generated, and claim resolutions - Optional coverage of free returns, stolen packages, or free shipping at a higher revenue share - Gradual rollout feature to measure the impact on conversion rates and fraud </features> <target_audience> ProtectMyOrder primarily targets e-commerce merchants, particularly those using Shopify, who want to enhance their customer experience and increase revenue through premium service offerings at checkout. </target_audience> <revenue_model> ProtectMyOrder retains 19.99% of the upsell revenue generated by merchants using the platform. The revenue share increases if ProtectMyOrder covers the cost of free returns, stolen packages, or free shipping. </revenue_model> ```

What does ProtectMyOrder do?

When was ProtectMyOrder founded?

ProtectMyOrder was founded in 2022.

Who founded ProtectMyOrder?

ProtectMyOrder was founded by Idries Erfan.

Idries Erfan - Co-Founder

Founded

2022

Employees

5 employees

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ProtectMyOrder

Score: 23/100

AI-Generated Company Overview (experimental) – could contain errors

Executive Summary

protectmyorder.com 100+

Founded 2022

Funding

No funding information available. Click "Fetch funding" to run a targeted funding scan.

Team (5+)

Idries Erfan

Co-Founder

Company Description

Problem

E-commerce merchants often struggle to offer comprehensive shipping protection and premium services to their customers without sacrificing profit margins or relinquishing control over the customer service experience. Relying on third-party insurance providers can reduce revenue and create a disconnect between the merchant and their customers during the claims process.

Solution

ProtectMyOrder provides a platform that enables e-commerce businesses to upsell a suite of premium services, including shipping protection, free returns, and carbon-neutral shipping, directly at checkout. Unlike traditional shipping insurance, merchants retain 80% of the upsell revenue and maintain complete control over the customer service and claims process. The platform integrates seamlessly with Shopify stores, allowing merchants to customize their offerings and implement A/B testing to optimize conversion rates. By offering these services, merchants can increase customer satisfaction and AOV while generating additional revenue streams.

Features

Customizable upsell options for shipping protection, free returns, and carbon-neutral shipping

Direct integration with Shopify stores for easy setup and management

A/B testing capabilities to optimize upsell offerings and conversion rates

Full control over the customer service and claims process

Real-time calculation of carbon offsets using Easypost's API

Analytics dashboard to track opt-in rates, revenue generated, and claim resolutions

Optional coverage of free returns, stolen packages, or free shipping at a higher revenue share

Gradual rollout feature to measure the impact on conversion rates and fraud

Target Audience

ProtectMyOrder primarily targets e-commerce merchants, particularly those using Shopify, who want to enhance their customer experience and increase revenue through premium service offerings at checkout.

Revenue Model

ProtectMyOrder retains 19.99% of the upsell revenue generated by merchants using the platform. The revenue share increases if ProtectMyOrder covers the cost of free returns, stolen packages, or free shipping.