Propel
About Propel
Propel is a reputation management platform that automates the collection and monitoring of customer reviews across multiple sources, utilizing a unified widget for seamless integration on business websites. By enhancing online feedback visibility, Propel helps businesses increase their review volume and improve lead conversion rates, addressing the challenge of managing customer perceptions in a digital marketplace.
```xml <problem> Many businesses struggle to efficiently manage their online reputation due to the fragmented nature of customer reviews across various platforms. Manually collecting and monitoring these reviews is time-consuming, and failing to address negative feedback can negatively impact customer perception and lead conversion rates. </problem> <solution> Propel offers a reputation management platform that automates the collection, monitoring, and showcasing of customer reviews from multiple sources. The platform provides a unified widget that can be seamlessly integrated into a business's website, consolidating online feedback into a single, easily accessible location. Propel automates review requests, encouraging customers to leave feedback and boosting review volume. The platform also includes features like Intelli Assist, which streamlines responses to reviews, and supports video and audio reviews to add a personal touch. </solution> <features> - Automated review request system for consistent feedback growth - Unified reviews widget to aggregate feedback from various platforms on a website - Intelli Assist feature to streamline and improve response times to customer reviews - Customizable widget to match a website's branding - Support for video and audio reviews to enhance customer engagement - Centralized dashboard for a comprehensive overview of all reviews and insights - Analytics and dashboards to track review performance and identify trends - Email and SMS alerts for new reviews and mentions - Review campaigns with rewards and crypto giveaways to incentivize customer feedback - Dedicated employee pages with QR codes and employee gamification features </features> <target_audience> Propel primarily targets businesses across various industries, including automotive, dental, financial services, healthcare, home services, hospitality, insurance, legal, personal services, restaurants, real estate, and retail, that seek to improve their online reputation and attract more customers. </target_audience> <revenue_model> Propel offers tiered subscription plans: Standard at $50/month, Pro at $199/month per location, and Business Pro at $399/month per location, with varying features and usage limits based on the selected plan. </revenue_model> ```
What does Propel do?
Propel is a reputation management platform that automates the collection and monitoring of customer reviews across multiple sources, utilizing a unified widget for seamless integration on business websites. By enhancing online feedback visibility, Propel helps businesses increase their review volume and improve lead conversion rates, addressing the challenge of managing customer perceptions in a digital marketplace.
When was Propel founded?
Propel was founded in 2023.
- Founded
- 2023
- Employees
- 7 employees