About Plainview AI

Plainview offers an AI-driven phone automation system for hotels that manages reservations and guest inquiries 24/7, enhancing operational efficiency and guest satisfaction. By integrating with hotel property management systems, it reduces call volume and saves staff time, allowing employees to focus on higher-value tasks.

```xml <problem> Hotels often struggle with high call volumes for reservations and guest inquiries, leading to overworked staff and potential customer service bottlenecks. Answering routine questions and managing bookings manually consumes valuable employee time that could be better spent on higher-priority tasks. Maintaining 24/7 phone coverage can be especially challenging and costly. </problem> <solution> Plainview offers an AI-powered phone automation system designed to handle hotel reservations and guest inquiries around the clock. By integrating with the hotel's property management system (PMS), the AI can answer frequently asked questions, check availability, create offers, and manage bookings automatically. The system reduces call volume, freeing up staff to focus on guest experience and other important responsibilities. Plainview also provides a dashboard with analytics to track time savings, revenue generated, and call center performance. </solution> <features> - AI-driven phone answering for hotels, available 24/7 - Integration with hotel PMS systems such as Apaleo, Mews, Cloudbeds, Guestline and Clock PMS - Automated booking management, including availability checks and reservation creation - Credit card capture for bookings with PCI compliance - Upselling capabilities to offer guests additional services like parking or breakfast - Multilingual support for diverse guest bases (French, German, Dutch, etc.) - Ability to send custom text messages to guests with booking details, online check-in links, invoices, and other information - Call forwarding to human staff when the AI cannot answer a question - Analytics dashboard to track call volume reduction, time savings, and revenue generation </features> <target_audience> Plainview targets hotels of all sizes, from small independent properties to large hotel chains, seeking to automate their phone operations and improve efficiency. </target_audience> <revenue_model> Plainview offers tiered pricing plans starting at €0.27 per minute, with custom enterprise pricing available for hotel chains with 500+ rooms. Additional charges of €0.38 apply for every minute exceeding the plan limit. </revenue_model> ```

What does Plainview AI do?

Where is Plainview AI located?

Plainview AI is based in Berlin, Germany.

When was Plainview AI founded?

Plainview AI was founded in 2023.

Who founded Plainview AI?

Plainview AI was founded by Emil Poehler and Elyes Buterin.

Emil Poehler - Co-Founder
Elyes Buterin - Co-Founder

Location

Berlin, Germany

Founded

2023

Employees

2 employees

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Plainview AI

Score: 46/100

AI-Generated Company Overview (experimental) – could contain errors

Executive Summary

plainviewai.com 300+

Founded 2023 – Berlin, Germany

Funding

No funding information available. Click "Fetch funding" to run a targeted funding scan.

Team (<5)

Emil Poehler

Co-Founder

Elyes Buterin

Co-Founder

Company Description

Problem

Hotels often struggle with high call volumes for reservations and guest inquiries, leading to overworked staff and potential customer service bottlenecks. Answering routine questions and managing bookings manually consumes valuable employee time that could be better spent on higher-priority tasks. Maintaining 24/7 phone coverage can be especially challenging and costly.

Solution

Plainview offers an AI-powered phone automation system designed to handle hotel reservations and guest inquiries around the clock. By integrating with the hotel's property management system (PMS), the AI can answer frequently asked questions, check availability, create offers, and manage bookings automatically. The system reduces call volume, freeing up staff to focus on guest experience and other important responsibilities. Plainview also provides a dashboard with analytics to track time savings, revenue generated, and call center performance.

Features

AI-driven phone answering for hotels, available 24/7

Integration with hotel PMS systems such as Apaleo, Mews, Cloudbeds, Guestline and Clock PMS

Automated booking management, including availability checks and reservation creation

Credit card capture for bookings with PCI compliance

Upselling capabilities to offer guests additional services like parking or breakfast

Multilingual support for diverse guest bases (French, German, Dutch, etc.)

Ability to send custom text messages to guests with booking details, online check-in links, invoices, and other information

Call forwarding to human staff when the AI cannot answer a question

Analytics dashboard to track call volume reduction, time savings, and revenue generation

Target Audience

Plainview targets hotels of all sizes, from small independent properties to large hotel chains, seeking to automate their phone operations and improve efficiency.

Revenue Model

Plainview offers tiered pricing plans starting at €0.27 per minute, with custom enterprise pricing available for hotel chains with 500+ rooms. Additional charges of €0.38 apply for every minute exceeding the plan limit.